Phenomenal Customer Service Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.

I've signed up for the 30 days trial to… I've signed up for the 30 days trial to fill out an important form via PDF file. Work & covid has been occupying me so much that I forgot to cancel my free trial. I sent in a ticket and spoke to a staff named Phoebe. She replied extremely fast, understood my situation and proceeded to help me with my refund. I am very satisfied with the outcome & would recommend pdfFiller to everyone as their customer support is top notch.

Very helpful and insightful about the… Very helpful and insightful about the documented material I was in search for and needed. Very well rounded amount of diverse material. Definitely will be a great and very useful tool when it comes to my business

Fast and effective response When I contacted them through their Chat feature my problem was resolved there and then. Instant response, and then follow up emails to make sure everything was ok. This is how customer service should work but so often doesn't.