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Last updated on Dec 29, 2025

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I originally subscribed to the website confused about how much the yearly subscription cost. I was able to cancel my subscription, get a refund and finish up working on my documents. All in all, after the 30 days free is up, I think I will subscribe to the 19.99$/month. Very helpful site and service!
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I had a surprisingly positive… I had a surprisingly positive experience when I discovered that I had a subscription after several months of notifications being filtered into my spam folder. When I contacted the company, I received a prompt and thorough response. I wasn’t hassled or blamed; instead, I felt understood and supported. My account was canceled for me, and I was informed that I would receive a full refund. It was a great relief to be treated with such understanding. Thank you!
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Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed the 1year subscription. Advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. They communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month and cancelled my future subscription. I would happily use this again. Thank you.
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mostly good. Had trouble one day but it looked like it was site-wide. It was fixed by the next day. Would like to better understand how to capture documents and transfer to other files etc.
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Over the top excellent customer service First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright
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