Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
The forms are easy to fill out and the online chat help was great. But I was a little confused when I was first starting and seemingly just thrown into the fire so to speak after what I thought was just filling in a form and really didn't have a 'how to video' before I was already in ther.
Speedy and excellent customer service
I had a trial/billing issue and sent an email to their support email address. It was around midnight when I sent my email so I didn't think I would hear anything back from them until later that day during business hours. Not only did I hear back from them with an email almost immediately that night, but their representative resolved my issue right then and there. Superb customer service!
Easy to use & Quick
My business is all about paperwork. Everything is time sensitive and I could not get things done without PDFfiller. I use it daily. The ease of use is so important to me. I don't have time to learn difficult programs.
Easy to upload docs from anywhere, rearrange pages, make corrections, save as PDF and save or email. You can name your files and go back to them when needed. The dashboard is easy to navigate. I have used this software for years and they are always improving and adding new features.
I have had trouble uploading an occasional document but customer service fixed the issue each time. Sometimes my document is too large which is frustrating, they have a size limit. Also, a document with signatures from another software company (e-sign) sometimes don't come thru.
I subscribed to the PDF filler app on…
I subscribed to the PDF filler app on Google. And without asking me they charged me. Then I contacted them and they didn't want refund my money until I told them that I was going to let everybody know about their app.
Excellent customer service!
I used the pdfFiller when I had no access to a printer- it was efficient and easy to use. However this was a one off and thought I had cancelled my subscription. When I saw I was being charged I was concerned as I have no need for the service on a subscription, however I contacted pdfFiller customer services explaining my situation and I received a very reassuring reply from Max and the pending transaction was cancelled immediately. If I ever need the service again I wouldn’t hesitate to use pdfFiller or recommend them. Outstanding customer service.
What do you like best?
Ease of use, flexibility of tools and automatic saving. Full encompassing product, re-write, over test, add images, move fields, add e-signatures, and complete forms. All gets saved in a highly professional manner, and saved automatically to my own personal files.
What do you dislike?
Having to re-verify login each time I visit the site often with delay whilst an email arrives, sometimes have to click through multiple screens.
Recommendations to others considering the product:
Try it, you'll be immediately hooked. On first use, give yourself 10mins to familiarise yourself with the product it is incredibly intuitive, easy to teach onesful.
What problems are you solving with the product? What benefits have you realized?
No Problems, benefits are to adjust and edit pdf documents with ease, adjust previously written words, add to them, over right, add images.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.