clients have a hard time opening documents to sign. they get an error message or just can't open to sign. Sometimes it takes hours for them to receive a document. Clients also have a hard time printing out a form they signed

I wish there were more typfaces I could use. Also, I couldn't figure out how to italicize titles within the document without it italicizing all around it. I gave up after several attempts. Wish that part were more user friendly.

Very user friendly! It is easy to use. Instructions are clear and the forms are easy to fill out accurately. I only use it once a year - at tax time, but using this program to fill out tax forms is quick and easy. I have not had any issues. I'm sure if a person uses it a lot there are bound to be some, but I use it once a year and it works fine for my uses.

The last agent I spoke to was excellent… The last agent I spoke to was excellent and resolving this. Once I got through to him he was a pleasure to work with.

So far this program is a game changer. I wish it was cheaper (a discount for teachers on a year subscription would be wonderful!!) but I like what I am seeing so far;)

Great to use Great to use, but wish the font/size/color of text would always remain as the original was during editing existing text, or at least show what that information is to the user.