So far so good. The only thing I was confused on was that I was able to edit a document before actually registering. Then, finding out later, I could not even print the document without registering. I am not complaining, I was just confused. I am a senior !!

Confusing subscription. I don't even know if I ever received the discount for an annual subscription. N-400 form in your library is OUT OF DATE Better way of retrieving password

It's easy and I use it for billing for my private practice. There was a recent change in the function of the program that you have that has caused me extra time. I used to be able to look up my form by name using the little magnifying glass and then when I found it, click on the form, and then click on the copy icon. The copy icon isn't present anymore when I look up the form by name, so I instead have to scroll back through all of my forms and it takes a lot longer. If I could still look up by name and then copy the form once I found it that way it would be great. I used to be able to do that until the recent formatting changes.

Thought it was too expensive and did not see the 70% discount for paying annually instead of monthly and do want that discount and as such a large partial refund of the $120 we were charged