It's great! Only problem I had was trying to erase a hi-lited area I accidentally added. The software wanted me to pay for an upgrade for the eraser which I think is ridiculous guys. Other than that, awesome.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

Confusing to learn and there is a lot to learn. There is no simple way to learn that I can see . I contacted support but it is only a way to answer one question at a time . While I might recommend it to someone , it would be with caution about how complicated it is

AT FIRST I FOUND IT A BIT DIFFICULT TO USE BUT NOW AM USED TO IT IT IS GREAT. RETAINS THE CHARACTERS OF THAI LANGUAGE BETTER THAN ANY OTHER PROGRAM I HAVE TRIED!