I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization. Your services is quality and the availability of your program is impeccable. Without you I would be lost trying to prepare 1099MISC for my small business clients. Thanks for your continued supports and availability of your support staffs.. Truly yours Max Taylor p.s I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.

First time user needed. I needed to use live chat to find the forms I needed for the IRS.The videos were helpful along with the live chat.I can see other instances when this service will be helpful.Great experience.

Took forever to figure out it wasn't free. Here I thought I was filling out a form to print and filled it all out then said I need to pay. Very frustrating

Very satisfied so far. Have not yet utilized the notary service but plan to do so. Very happy editing PDFs. My only complaint is that it's far too expensive for my needs as an individual. I can see how it would be well worth it for a business, but in my case, I will likely cancel after a month because I just can't afford it. Please consider a cheaper option for individuals &/or sole proprietors. That said, it's a great service -- far better than others I've used. Great job.