Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
I was upset about a billing issue. Customer service reached out to me immediately and had my issue resolved in a very short period of time. I appreciate the way they handled it and followed up with me. Great customer service!
I felt misled at first feeling I needed to purchase the pdf filler after I had already used it. The customer support team replied quickly and resolved my issue.
Great Customer Service
We thought this was a bit scammy when we were charged for a plan no one recalled signing up for but once we found the email address associated with the account they cancelled the subscription and refunded the charge, no questions asked. Very pleased!
some of the forms are the same but pdfFiller has them in different names. I keep filling out the same form over and over, thinking it's a different one. confusing.
What do you like best?
Not only is the actual program extremely easy to use, but when i did happen to need support, the guy, Ray, I was connected to was happy to fulfill my every request and in less than 5 minutes had me back to my project. And my issue was requesting my already processed payment for a whole year subscription be returned and only run for a month. I was prepared to argue and be given every excuse out there just to be let go with a bad taste in my mouth and not helped. Boy was I wrong! Ray was super helpful and more than happy to process my request. I was pleasantly surprised. You just don't find customer service reps like this anymore and it's a shame. I was extremely pleased!!!
What do you dislike?
I don't like that in the Google search it claims to be a free PDF editor but when you get finished with whatever you are working on, mine was 48 pages, before you can save or print the document you are asked to purchase a 1-year subscription.
Recommendations to others considering the product:
The program is easy to use, affordable, and customer support is top-notch. What more could you ask for??
What problems are you solving with the product? What benefits have you realized?
I used pdfFiller to edit divorce papers I downloaded from the court clerk's website in another city in my state. PdfFiller allowed me to be able to draw up my own divorce papers instead of paying an attorney more than $500 to do it for me.
Customer Service Representative, RAY, is a HUGE benefit I have realized.
this is amazing, I am a real custoner who cannot be...
this is amazing, I am a real custoner who cannot be bothered to write.a long review. But I can honestly say that this is it! Pay for it, absolutley worth it
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.