Last updated on
Dec 27, 2025
pdfFiller scores top ratings on review platforms
Recently tried to use a function that wasn't available to me which I thought the personal plan I had subscribed to gave to me. I had a chance to do the shoppers review survey and because of this gave them three stars. I was surprised to get an email from PDF filler offering me an upgrade to my subscription so that I could get all the features that I want free for a year. It certainly resolved my issue and I was glad to upgrade my previous rating of PDF filler to 5 stars! Great customer service!
I am a new user. It seems to provide all that I need to prepare my contracts. So far so good. But I am having a printing issue with my first contract.
the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
I immediately was connected to a support person via chat, and he walked me through what I need and was very professional and supportive. I truly had a great experience.
What do you like best?
The customer service on this software is unreal and so fast. I like the link to fill feature in this software, use it all the time. It's helpful for all our contracts and HR needs during a lockdown.
What do you dislike?
Some of the features are prone to be misleading if you don't read through the how to documentation eg Send to Sign is not useful for everyone.
Recommendations to others considering the product:
Read through the documentation on how to use it
What problems are you solving with the product? What benefits have you realized?
Having people sign documents during a lockdown is now a breeze. Having new interviewees fill out interview questionnaires, contracts and applications for employment so simple.
OMG Dee Was AMAZING
OMG Dee Was AMAZING! I started off so frustrated that I couldn't call someone. Took a couple of hours to get through what I needed and she was just amazing. Next time I need assistance I hope I get her.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.