Last updated on
Dec 30, 2025
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I like the online webpage. However, I have trouble using the app. It doesn't have my saved signatures and it won't link to my OneDrive (Office 365) properly.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
What do you like best?
I like how the service is not that expensive and there's a lot of functionality and they keep upgrading their features.
What do you dislike?
They could improve the user interface to be more user friendly in some ways.
What problems are you solving with the product? What benefits have you realized?
I'm able to have my clients sign documents by just emailing them the link and if they make a mistake, they can always open up the link and sign again.
I like how the service is not that expensive and there's a lot of functionality and they keep upgrading their features.
What do you dislike?
They could improve the user interface to be more user friendly in some ways.
What problems are you solving with the product? What benefits have you realized?
I'm able to have my clients sign documents by just emailing them the link and if they make a mistake, they can always open up the link and sign again.
It allowed me to fill in a non editable…
It allowed me to fill in a non editable pdf and frame the text into the available spaces.
It always saves the latest version and allows filling the form step by step.
It works!
Easy to use and having documents saved in different versions on the cloud was very helpful. Kind of expensive for the level of support that I needed.
The software was actually really great and extremely useful. I didnt really experience any difficulties with it and was exactly what I needed and a quick pinch without having to install anything. There was one small issue with my account, but the support team got back to me within the same hour and resolved what I needed. Amazing all the way through.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.