Last updated on
Sep 26, 2025
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pdfFiller scores top ratings on review platforms
Easy and straightforward interface. No trying to figure out how to convert to different formats as it does that for you. Easily editable as well. Great service!!!
What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.
Very Helpful!
Kara was very helpful in answering my questions to learn more about the features of pdfFiller as a possible platform for our online forms for our clients and prospects. Prompt, professional and friendly chat response!
I love the product just don't have the need to justify a full subscription. I enjoyed the trial period and had great Customer Service when needed. Very prompt with replies. I would recommend this product.
I tried the software and then cancelled…
I tried the software and then cancelled it. For me it was too challenging to use. However they still charged my account for a year up front. I didn't authorize that. I called and requested a refund and they gave one right away, so they said. It was just today I requested a refund so I will check my account in a few days to see if they actually sent it. If you don't see a complaint from me here on Trust Pilot then PDFFiller honored my request. My name is MarioV.
I have had several emergent documents sent to me in PDF-without PDF Filler I was having to print-complete form and either scan the document to my e-mail or fax to the appropriate recipients. PDF filer has saved me an astronomical amount of time :)
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