Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Surprised to find out, after filling out the form, that it is a paid service. Customer Service (Sam) was very helpful and pleasant, and sorted things our for me.
PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
Works smoothly and easy to use. Customer support tried to help with a "glitch" I have still not resolved. Works on my iPad perfectly but pull my docs up on desktop just sits there thinking to no end. I've just used on iPad soley since problem came up.
I've been using PDFfiller regularly for over 2 years now, and it works wonderfully. I'm able to upload documents, add fillable lines, and get electronic signatures seamlessly. Customer service is also great - prompt and friendly in attending to any questions or issues. Makes running my business that much easier.
Used the free trial and forgot to…
Used the free trial and forgot to cancel very quick response and understanding to getting subscription cancelled If I was in the market I'd use pdfFilter
What do you like best?
I enjoy the ease with uploading and editing files. As well as, the ability to change file types or combine documents.
What do you dislike?
The formatting can be time consuming and is hard to keep text consistent with original document.
Recommendations to others considering the product:
I would consider what you need it for and the price. It serves a good use for pdf editing and file management.
What problems are you solving with the product? What benefits have you realized?
It has simplified my study resources by allowing me to combine relevant documents.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.