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APPROVED BY. DATE. RETURNED GOODS RECORD. QUANTITY RETURNED. ITEM NUMBER. DESCRIPTION. DATE. QUANTITY ORDERED. INVOICE NUMBER. ORDER DATE. CUSTOMER NUMBER.
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How to fill out returned goods record

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To fill out a returned goods record, follow these steps:

01
Identify the product: Begin by recording the name or description of the returned goods. This could include the item's model number, serial number, or any other unique identifier.
02
Note the reason for return: Clearly indicate why the goods are being returned. This could include reasons such as manufacturing defects, damage during shipping, customer dissatisfaction, or any other relevant explanation.
03
Record the date: Document the date on which the goods were returned. This will help in tracking the duration since the original purchase and facilitate any necessary follow-up actions.
04
Specify the customer's details: Note down the customer's name, contact information, and any other relevant details that can help identify the customer for future reference or communication.
05
Document the original purchase details: Include information related to the original purchase, such as the purchase date, invoice or receipt number, and any other relevant transaction details. This will help in cross-referencing the return with the initial sale.
06
Assess the condition of the returned goods: Inspect the returned goods and assess their condition. Note any damages, missing parts, or signs of wear and tear. This evaluation will be essential in determining the appropriate action required to process the return.
07
Determine the resolution: Decide on the appropriate resolution for the returned goods. This could involve issuing a refund, providing a replacement or repair, or any other action based on company policies and customer expectations.

Who needs returned goods record?

01
Businesses: Any company that sells products or provides services should maintain returned goods records. This allows them to track the number of returns, identify patterns or trends, and assess the overall quality of their products or services.
02
Customer service departments: Customer service teams can refer to returned goods records when dealing with customer inquiries or complaints. Having accurate and up-to-date records enables them to provide efficient and effective support to customers.
03
Accounting and finance departments: Returned goods records play a crucial role in financial management. They help in tracking refunds, managing inventory, and analyzing the impact of returns on a company's financial performance.
In summary, filling out a returned goods record involves identifying the product, noting the reason for return, recording the date, specifying customer and purchase details, assessing the condition of the returned goods, and determining the appropriate resolution. Returned goods records are essential for businesses, customer service departments, and accounting and finance departments.
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A returned goods record is a document used to track and record the return of goods from a customer or client.
The party responsible for filing the returned goods record is usually the seller or the company from which the goods were purchased.
To fill out a returned goods record, you typically need to include the details of the returned goods, such as the item's name, quantity, reason for return, and any applicable refund or replacement information.
The purpose of a returned goods record is to keep track of returned items, identify any patterns or trends in returns, and ensure proper handling of returned goods.
The information that must be reported on a returned goods record usually includes the item's name, quantity, reason for return, customer or client information, and any actions taken, such as refunds or replacements.
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