Get the free Complaint against General Motors - Federal Trade Commission - ftc

UNITED STATES OF AMERICA FEDERAL TRADE COMMISSION COMMISSIONERS: Edith Ramirez, Chairwoman Julie Brill Maureen K. Oberhausen Terrell P. McQueen In the Matter of General Motors LLC, a limited liability

How to fill out complaint against general motors

How to fill out a complaint against General Motors:

1. Start by gathering all necessary information related to your complaint against General Motors. This may include invoices, receipts, vehicle identification numbers, names of dealership employees involved, and any correspondence with the company.
2. Research the appropriate channel for submitting your complaint. General Motors may have an official complaint process on their website or a customer service hotline where you can address your concerns. Make note of the specific instructions they provide.
3. Begin the complaint by stating your name, contact information, and the details of your complaint. Be concise and clear in explaining the issue you have encountered with General Motors, whether it is related to a vehicle defect, poor customer service, or any other problem.
4. Provide relevant documentation to support your claim. Attach copies of any relevant invoices, repair records, or communication with General Motors or their representatives. This will strengthen your case and demonstrate the validity of your complaint.
5. Clearly state your desired outcome. Whether you are seeking a refund, compensation, replacement, or simply an apology, make sure to explicitly mention your expectations. This will help General Motors understand what resolution you are seeking.

Who needs a complaint against General Motors:

1. Customers who have experienced issues with their General Motors vehicles, such as mechanical problems, safety concerns, or subpar performance, may need to file a complaint. This applies to both current owners and those who have previously owned a General Motors vehicle.
2. Individuals who have encountered unsatisfactory customer service or have had negative experiences with General Motors' authorized dealerships might find it necessary to file a complaint. This could include instances of unprofessional behavior, failure to resolve issues, or poor communication.
3. Consumers who believe they have been misled or provided with false information during the purchase process, such as incorrect pricing, misrepresented features, or misleading advertisements, may also need to submit a complaint against General Motors.

Remember, when filing a complaint against General Motors, it is important to provide accurate and detailed information to support your claim.

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