Form preview

Get the free US Customs Request for Information Form

Get Form
We are not affiliated with any brand or entity on this form
Illustration
Fill out
Complete the form online in a simple drag-and-drop editor.
Illustration
eSign
Add your legally binding signature or send the form for signing.
Illustration
Share
Share the form via a link, letting anyone fill it out from any device.
Illustration
Export
Download, print, email, or move the form to your cloud storage.

Why pdfFiller is the best tool for your documents and forms

GDPR
AICPA SOC 2
PCI
HIPAA
CCPA
FDA

End-to-end document management

From editing and signing to collaboration and tracking, pdfFiller has everything you need to get your documents done quickly and efficiently.

Accessible from anywhere

pdfFiller is fully cloud-based. This means you can edit, sign, and share documents from anywhere using your computer, smartphone, or tablet.

Secure and compliant

pdfFiller lets you securely manage documents following global laws like ESIGN, CCPA, and GDPR. It's also HIPAA and SOC 2 compliant.
Form preview

What is us customs request for

The US Customs Request for Information Form is a government document used by importers to request necessary information for the classification and appraisal of imported merchandise.

pdfFiller scores top ratings on review platforms

Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Show more Show less
Fill fillable us customs request for form: Try Risk Free
Rate free us customs request for form
4.0
satisfied
30 votes

Who needs us customs request for?

Explore how professionals across industries use pdfFiller.
Picture
Us customs request for is needed by:
  • Importers navigating customs regulations
  • Corporate officials responsible for import compliance
  • Businesses involved in international trade
  • Customs brokers handling documentation
  • Legal advisors specializing in import laws
  • Compliance officers in importing companies

Comprehensive Guide to us customs request for

What is the US Customs Request for Information Form?

The US Customs Request for Information Form, known as CBP Form 28, is an essential document used by the U.S. Customs and Border Protection (CBP) to collect necessary information for the classification and appraisement of imported merchandise. This form is primarily completed by the importer or a designated corporate official, ensuring that all relevant details about the merchandise are accurately reported.
By requiring detailed information about each shipment, the form helps in determining duties and taxes appropriately. It plays a critical role in maintaining compliance with U.S. customs regulations.

Purpose and Benefits of the US Customs Request for Information Form

The CBP Form 28 is vital for ensuring compliance with U.S. Customs regulations. This form helps facilitate accurate classification of merchandise, which in turn minimizes the risk of penalties for misclassification. By providing comprehensive and precise information, importers can avoid costly fines and ensure a smoother customs process.
Moreover, the use of this import compliance form helps speed up the clearance process, allowing businesses to reduce delays at the border and maintain efficient supply chains.

Key Features of the US Customs Request for Information Form

The CBP Form 28 is designed with user-friendly features, including fillable fields that simplify the completion process. Key types of information required on the form include details about the merchandise, its components, and associated costs.
Completing the form with clarity and thoroughness is crucial, as it directly impacts the classification process and can prevent potential issues with customs.

Who Needs the US Customs Request for Information Form?

The stakeholders required to use the US Customs Request for Information Form include importers and corporate officials who act on their behalf. This form is applicable in various scenarios—such as when goods are being imported for the first time or when there are changes in the product specifications.
Failing to use this essential customs information request form can lead to significant consequences, including fines and delays in merchandise release.

How to Fill Out the US Customs Request for Information Form Online (Step-by-Step)

  • Access the form using pdfFiller's platform.
  • Begin by filling out the required merchandise details, ensuring accuracy in descriptions and values.
  • Complete all sections as specified, including costs and related transaction information.
  • Review your entries for completeness and clarity.
  • Certify your information by signing the form digitally.
Using pdfFiller allows for easy completion of the US Customs Request for Information Form, making the process efficient and straightforward.

Common Errors and How to Avoid Them

Frequent mistakes made when filling out the CBP Form 28 include missing information, incorrect merchandise classification, and failure to certify the accuracy of the provided data. To avoid these common errors, it is crucial to double-check all entries and ensure that all required fields are completed accurately.
Additionally, reviewing the form thoroughly before submission can significantly enhance the likelihood of successful processing.

Submission Methods and Delivery of the US Customs Request for Information Form

Once the US Customs Request for Information Form is completed, it must be submitted to the appropriate customs authority. The submission can typically be done online or via mail, depending on the specific requirements outlined by CBP.
Adhering to deadlines for submission is critical, as late filings can result in penalties. Additionally, there may be fees associated with the submission, which should be clearly understood beforehand.

What Happens After You Submit the US Customs Request for Information Form?

After submission, the form undergoes a processing period during which the CBP will confirm receipt of the form. Importers can track the status of their request through designated channels provided by CBP.
Potential outcomes after submission include additional requests for information or confirmation of merchandise classification, which will dictate the next steps for the importer.

Security and Compliance for the US Customs Request for Information Form

Protecting sensitive information included in the US Customs Request for Information Form is paramount. pdfFiller implements robust security measures, including 256-bit encryption, to safeguard user data and comply with regulations such as HIPAA and GDPR.
Ensuring that data protection is maintained throughout the completion and submission process enhances the overall security of handling this vital document.

Experience Hassle-Free Form Completion with pdfFiller

Utilizing pdfFiller for completing the US Customs Request for Information Form offers users a variety of benefits, from ease of use to cloud convenience. The platform simplifies editing and filling out forms, allowing for efficient management and submission of the required documentation.
With advanced features designed for user efficiency, pdfFiller stands out as a trusted solution for handling your form-filling needs.
Last updated on Apr 10, 2026

How to fill out the us customs request for

  1. 1.
    Start by accessing the pdfFiller website and searching for the 'US Customs Request for Information Form' to open the editable version of the document.
  2. 2.
    Use the navigation tools on pdfFiller to adjust the view and locate each section of the form.
  3. 3.
    Before filling out the form, gather the necessary information, including details about the merchandise, costs, and any associated transactions to ensure accurate completion.
  4. 4.
    Click on each blank field to enter the required information, using the instructions provided within the form as guidance for what to input.
  5. 5.
    If applicable, utilize the checkbox options to select any relevant categories or situations concerning your merchandise's classification.
  6. 6.
    After filling out all necessary sections, carefully review the information for accuracy and completeness, making corrections as needed.
  7. 7.
    Once satisfied with the completed form, save your changes directly on pdfFiller or download it to your device. You may also choose to submit it electronically if completing an online filing.
Regular content decoration

FAQs

If you can't find what you're looking for, please contact us anytime!
The US Customs Request for Information Form can be completed by importers, corporate officials, or anyone authorized to act on their behalf concerning importation of merchandise.
While there's no specific deadline for this form, it is advisable to submit it promptly to avoid delays in the customs process and ensure timely clearance of merchandise.
You can submit the completed form by downloading it from pdfFiller and sending it via email or mail to the appropriate customs office, as specified in your case.
Typically, you'll need invoices, packing lists, and any other documentation that verifies details about the merchandise. Ensure all required information is available before starting the form.
Common mistakes include omitting important details about the merchandise, failing to certify the information accurately, and submitting incomplete forms which might delay processing.
Processing times can vary depending on the complexity of the information provided and the efficiency of the customs office. It's best to allow several business days for processing.
Yes, the form can be filled out electronically on platforms like pdfFiller, which allows for easy editing and submission without the need for printing.
If you believe that this page should be taken down, please follow our DMCA take down process here .
This form may include fields for payment information. Data entered in these fields is not covered by PCI DSS compliance.