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Customer Service: Skills for Success, 4th EditionINSTRUCTORS MANUALChapter 9 Customer Service via TechnologyLESSON OVERVIEWChapter 9 focuses on dealing with technology in customer service. You may
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Chapter 9 customer service refers to the section of a company or organization that is responsible for addressing and resolving customer inquiries, complaints, and feedback.
All businesses and organizations that have customers or clients are required to have a chapter 9 customer service department or team.
Chapter 9 customer service can be filled out by providing efficient and effective communication channels, trained staff, and timely responses to customer inquiries and complaints.
The purpose of chapter 9 customer service is to ensure customer satisfaction, loyalty, and retention by addressing and resolving customer issues in a timely and effective manner.
Information such as customer feedback, complaints, inquiries, resolutions, response time, and staff performance must be reported on chapter 9 customer service.
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