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Micro Focus Security Update Service Management Automation (SMA)CVE20195736 runC Malicious container escapeDocument management: Date Version Change 25 March 2019 Version 1 Initial ReleaseSummary:This
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Who needs micro focus service management?

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Micro Focus Service Management is a suite of software solutions designed to help organizations effectively manage their IT services and deliver better customer experiences by automating and streamlining service delivery processes.
Typically, organizations that use Micro Focus Service Management software to manage their IT services are required to file reports and documentation related to their service management processes.
Filling out Micro Focus Service Management involves inputting data into the software's various modules for incident management, service requests, change management, and other ITSM processes according to the organization's needs and workflows.
The purpose of Micro Focus Service Management is to optimize IT service delivery, improve efficiency, and enhance customer satisfaction by providing a structured approach to managing IT services.
Information that must be reported typically includes service performance metrics, incident reports, change requests, service level agreement (SLA) compliance, and customer feedback.
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