Our Privacy Policy Explains Form
Overview of our privacy policy
Understanding our privacy practices is critical for users. At pdfFiller, we prioritize your privacy and strive to keep your personal data safe. Our privacy policy outlines how we collect, use, and protect your information, ensuring that you remain in control of your data throughout your experience on our platform.
Personal information we collect
In order to provide our services effectively, we collect various types of personal data from our users. This information includes but is not limited to your name and contact details, usage data, cookies, and payment information when necessary. By gathering this data, we can enhance our services and deliver a more personalized user experience.
Name and Contact Details: We collect basic identification details like your name and email address during the registration process.
Usage Data and Cookies: These data help us understand how users interact with our platform, enabling us to improve functionality and usability.
Payment Information: If you make purchases, we securely handle your payment details through our partners.
The primary reason for collecting this information is twofold: to ensure that we are able to deliver our services effectively and to enhance the overall experience for our users as they navigate through various document management tasks.
When we share your information
We understand the importance of your data and only share your information under specific circumstances. Sharing typically occurs through third-party service providers who assist us in processing data, managing documents, or handling payments. We ensure that these partners maintain robust privacy standards.
Data Processing and Document Management: We may share specific data with trusted service providers to enhance our document management capabilities.
Payment Processors: For transactions, we collaborate with certified payment processors who comply with stringent security measures.
Additionally, there may be legal obligations that necessitate sharing your information, particularly for compliance with applicable laws and regulations. This could include protecting against fraud and addressing security threats. We commit to transparency in these instances, ensuring that you are informed of any such disclosures.
Legal basis for use of your information
The processing of your personal information is grounded in well-defined legal bases. Depending on the context and our relationship with you, we rely on consent, legitimate interests, and contractual necessity for using your information. Understanding these bases helps in determining how we handle your data and the decisions you can make regarding it.
Consent-Based Processing: In cases where you have explicitly provided consent, we process your information based on your agreement.
Legitimate Interests: We may process data to fulfill our legitimate interests, ensuring it aligns with your rights and expectations.
Contractual Necessity: When you enter into a contract with us, we process your information as is necessary to perform that agreement.
Children’s privacy
Concern for children's privacy is paramount at pdfFiller. Our services are designed for individuals above a certain age, ensuring restricted access for those below that age. We extend our commitment to protecting children’s data by implementing strict measures that prevent the collection of personal information from users under the legal age threshold.
Age Restrictions: Our platform is not intended for children under the age of 13, and we discourage their interaction with it.
Data Protection Measures: We employ methods to verify users' ages and limit data collection accordingly.
Your rights
As a user, you have specific rights regarding your personal data. Being aware of these rights enables you to take action regarding your information, ensuring you remain in control. Our privacy policy outlines the following rights applicable to your personal data:
Right to Access: You can request access to the personal information we hold about you.
Right to Correction: If any information is incorrect or incomplete, you can request to have it updated.
Right to Deletion: There are circumstances under which you can request the deletion of your data.
Right to Data Portability: You can obtain your data in a structured format that facilitates transfer to other services.
Right to Object or Restrict Processing: You have the ability to object to or limit the processing of your personal data under certain conditions.
Your choices
We respect your preferences and provide options for managing your information. Throughout your usage of pdfFiller, you can make choices that align with your privacy expectations. These choices greatly influence how we communicate and interact with you.
Opting Out of Marketing Communications: You can unsubscribe from promotional messages at any time through the provided link in those communications.
Managing Cookie Preferences: Our website allows you to manage cookie settings that determine how your data is tracked.
Deleting Account Information: If you wish to discontinue your account, you can request account deletion through our support channels.
How we protect your information
At pdfFiller, securing your personal information is a top priority. We implement various security measures to protect your data from unauthorized access, loss, or misuse. A strong security posture ensures that your information remains confidential and safe.
Data Encryption: We utilize encryption protocols both in transit and at rest to secure your sensitive information.
Access Controls and User Authentication: Restricted access to personal data is implemented to ensure only authorized personnel can access it.
In the event of a data breach, we have an incident response plan in place to swiftly address and mitigate any security threats, ensuring you are notified in a timely manner.
How long we keep your information
Data retention is governed by stringent policies at pdfFiller. We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or as mandated by law. This commitment protects you by ensuring that your data does not linger longer than necessary.
Duration for Storage: Personal data may be stored for varying lengths, depending on its type and relevance.
Criteria for Data Retention: Our data retention policies are established based on legal obligations and the utility of the data.
International transfers
In today’s global digital landscape, your data may be transferred across international borders. pdfFiller ensures that all such transfers comply with relevant international laws, providing consistent data protection irrespective of location.
Compliance with International Laws: Our practices align with data protection regulations such as GDPR for users in the EU.
Measures During Transfers: We implement appropriate safeguards to protect your data when transferred across jurisdictions.
Updates to our privacy policy
We recognize that privacy policies must evolve with changing regulations and practices. At pdfFiller, we periodically update our privacy policy to reflect these changes. Users are encouraged to review the policy regularly to stay informed of any important updates.
Policy Update Notifications: We will notify users about significant changes to our privacy policy through email or on our website.
Importance of Regular Review: Staying informed about our policies ensures that you understand how your data is handled.
Contact us
If you have any queries or require assistance regarding our privacy policy, we invite you to reach out to our support team. At pdfFiller, we are dedicated to ensuring your concerns are addressed promptly and thoroughly.
Email: You can reach our support team via our official email for quick responses.
Phone: Feel free to call our customer service line for immediate assistance.
