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This sample form, a detailed Software Maintenance Agreement (Alternate) document, is for use in the computer, internet and/or software industries. Adapt to fit your circumstances. Available in Word
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What is software maintenance agreement

A software maintenance agreement is a contract that outlines the terms and conditions for maintaining and supporting software applications over time.

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Who needs software maintenance agreement?

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Software maintenance agreement is needed by:
  • Software developers
  • Businesses using proprietary software
  • IT service providers
  • Organizations requiring regular updates and technical support
  • Freelancers working with clients on software projects

How to fill out the software maintenance agreement

  1. 1.
    Visit pdfFiller and log into your account or create a new account.
  2. 2.
    Search for the software maintenance agreement template in the document library.
  3. 3.
    Open the template to view its content and sections that need to be filled.
  4. 4.
    Begin by entering the names and contact information of both parties involved (the service provider and the client).
  5. 5.
    Specify the software to be maintained, including version numbers and any related documentation that may be required.
  6. 6.
    Outline the maintenance services offered, such as bug fixes, updates, and technical support availability.
  7. 7.
    Set the duration of the agreement and any terms for renewal or termination.
  8. 8.
    Include the payment terms, detailing fees for maintenance services and the payment schedule.
  9. 9.
    Review the entire document for accuracy and completeness, ensuring all sections are dealt with.
  10. 10.
    Once satisfied, save the document and use the e-signature feature in pdfFiller to sign the agreement digitally.
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