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AA OP124 2024-2025 free printable template

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This document is used by American Airlines customers to report and claim lost, damaged, or missing luggage and its contents.
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People Also Ask about

Ask the airline how they want you to send your claim. If they don't have a claim form, you'll probably have to write a letter to the airline's customer service department. In your letter, say you're “claiming compensation under the Montreal Convention” - this will show the airline that you know your rights.
Remember to submit a delayed baggage claim as soon as you realize your baggage hasn't arrived. You'll generally be able to spend $50-100 a day for five days on essentials like toiletries and clothes while you wait for your bag to arrive.
You might not be able to check in using the app, if: Your first flight is not operated by American Airlines. You're traveling with a pet, weapon or firearm. You're an unaccompanied minor.
In some cases when online check-in isn't working you may have been flagged in the system. This could either be due to: Technical reasons, such as the name on your ticket doesn't match the name on your I.D, they need to move your seat, or any other mismatching issues. Security reasons, such as extra screening.
If you can't check in online—some airlines require you in-person check in for certain flights, especially when flying internationally—make sure you get to the airport with adequate time before your flight, as you might need to wait in a long line.
Submitting a Claim Click on Get Reimbursed and select the account you wish to submit a claim for. Choose to either submit your receipts/documentation either by uploading a file or through fax or mail. Upload, fax or mail the completed form, along with receipts or other documentation by the date indicated.

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