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Directory Results for PROCEDURES FOR DEALING WITH SCHOOL BASED COMPLAINTS Adopted by the Governing Body of Belswains Primary School: May 2011 (Guidelines for Headteachers and Governing Bodies) PUBLICATION SCHEDULE NUMBER: CSF4288 PUBLICATION DATE: ISSUE NO: 5 to Procedures For Dealing With School Based Complaints Purpose All schools are required to have a al procedure for handling complaints received from parents, members of the local community and other members of the community - gilesjm herts