Maximize your efficiency with pdfFiller's comprehensive Document Analytics Tool for Contact Centers
Boost your daily operations by editing, storing, and tracking documents in one place. With unlimited cloud storage, PDF editing tools, real-time notifications, and audit trails, pdfFiller is the only document management solution you need.
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Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
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What makes pdfFiller an outstanding Document Analytics Tool for Contact Centers?
Explore a vast array of features that enhance the accessibility and traceability of your documents.
End-to-end document workflows
Create documents and fillable forms, gather data and signatures online, and access completed documents in one safe and organized space.
Unlimited cloud storage
Keep your documents and templates safe in a secure cloud accessible from anywhere. Organize files into folders and use smart tags to locate them quickly.
Notifications & audit trails
Receive instant notifications once your documents are completed, reviewed, or edited. Keep track of every action made to your documents or inside your account with audit trails featuring time stamps and IP addresses.
PDF document editor
pdfFiller makes editing, filling out, and annotating PDFs seamless and straightforward. Quickly add text, dates, images, checkboxes, signatures, and other elements to your documents.
Collaboration & versioning
Share documents and templates for review and editing while maintaining control over access permissions. Track document changes and archive previous versions for reference.
Available on mobile
With pdfFiller's mobile apps for iOS and Android, you can access your documents from any device, including laptops, desktop computers, tablets, and smartphones.
Trusted document tracking software
People all over the world use pdfFiller to handle paperwork digitally. Anytime and anywhere.
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users worldwide
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Fortune 500 companies using pdfFiller
4.6/5
average user rating
65.5K+
documents added daily
Automate the process of accessing, searching, and editing documents
100% paperless solution
Enhanced productivity & collaboration
Reduced paperwork and labor costs
Why pdfFiller wins
Cloud-native PDF solution
Access pdfFiller from anywhere. No lengthy installation and updates are required.
Top-rated for its ease of use
Edit, share, and track documents with an intuitive UI that only takes minutes to master.
Unlimited document storage
Securely store any number of documents and templates in the cloud.
Unmatched cost-to-value
Benefit from an all-in-one document management solution at a lower price than other brands.
Industry-leading customer service
Enjoy peace of mind with pdfFiller’s highly acclaimed customer support.
Security & compliance
Protect your data according to the highest security standards.
pdfFiller streamlines document management and tracking across industries
Our user reviews speak for themselves
Stay on top of your documents with our Document Analytics Tool for Contact Centers
Lost files, security concerns, restricted storage capacity, and inefficient document workflows - sound all too familiar for Contact Centers? Utilizing Document Analytics Tool that can also be leveraged as a collaboration platform could make a world of difference to your business. These online production features eventually function like a “document assembly line” that moves your paperwork via your company’s departments, enabling each to add value and precision that perfects your final product.
With pdfFiller, our custom-made Document Analytics Tool for Contact Centers, you’ll get everything you need to change inefficiencies and roadblocks into more structured and arranged document-driven processes. pdfFiller combines document management, eSigning, data collection, document approval, and so much more under one hood. Let’s take a closer look at what it offers.
How pdfFiller can transform your document-based workflows
01
Go paperless: Clean up your physical storage spaces by shifting and saving, and handling all your paperwork online in the cloud.
02
Boost your security: Curb challenges created by dispersed documentation - centralize your data in one secure platform.
03
Streamline compliance: Use our Document Analytics Tool for Contact Centers to deal with your documents securely, following field-adherent standards.
04
Supercharge team collaboration: Provide your team with tools that foster efficiency and improve workflows.
05
Gain a centralized hub for your paperwork: Store, access, and audit paperwork easily, all from one secure location.
06
Leverage a powerhouse of document-centric features: From document generation and editing to streamlined eSigning and automated file routing - get all you need to remove the routine from your routine processes.
Use our Document Analytics Tool for Contact Centers to enhance the way you handle, store, and collaborate on files. Turn your organization into a more efficient, safe, and cooperative environment. Keep up with your competition - start examining our dynamic tracking and collaboration suite today!
Ready to get started?
Jump in and try our Document Analytics Tool for Contact Centers hands-on!
Store and organize documents
Edit PDFs on the go and collaborate
Track documents and their versions
Questions & answers
Below is a list of the most common customer questions.
If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What is contact center analytics?
What Are Call Center Analytics? The process of collecting and analyzing call center data to gain valuable insights about agent performance, call center performance, customer satisfaction and product performance is called call center analytics.
What is call center data?
Call center data is any type of data stored in a call center or a contact center. This can include information such as customer accounts, agent performance records, and company finances.
How could you use business intelligence to analyze call volume data and identify the most common reasons for long wait times?
Here's how you can leverage business intelligence (BI) to analyze call volume data and identify the reasons behind long wait times in your call center: Identify Peak Call Times: Analyze Call Handling Time: Categorize Call Reasons: Analyze Agent Availability: Evaluate Self-Service Options:
What is data analytics on IPhone?
IPhone analytics data provides insights into device and app performance. Decoding this data can pinpoint areas for optimizations. Tools are available to help interpret the analytics data for informed decision-making.
What is data analysis in simple words?
Data Analysis is the process of systematically applying statistical and/or logical techniques to describe and illustrate, condense and recap, and evaluate data.
What is call analytics?
Call analytics is all about measuring, collecting, analyzing, and reporting call data. Your marketing, customer support, and sales team can use insights derived from call analysis to optimize their campaigns and call handling.
What is data analytics in a call center?
What Are Call Center Analytics? The process of collecting and analyzing call center data to gain valuable insights about agent performance, call center performance, customer satisfaction and product performance is called call center analytics.
What is call data analytics?
Call analytics is the process of analyzing phone call data to extract valuable insights into customer behavior, preferences and overall call performance. This involves examining various aspects of calls, such as call duration, frequency, caller demographics, outcomes and even sentiment analysis.