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Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
2020-04-13
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I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
2020-03-07
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2018-11-05
Need a dark background theme and to improve the highlighter color so that the text remains "clear" after highlighting! "Everything thing else is very good!"
2023-08-21
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2023-02-06
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2023-01-11
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2022-09-27
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2025-05-10
Useful for filling out applications.
Its been so useful for applications that I'd otherwise have to write by hand. I have arthritis and writing information in tiny spaces is painful and there's never enough room for the answer. This has solved this problem.
2024-12-09
Add Image to Evaluation Form Feature
The Add Image to Evaluation Form feature enhances your feedback process by allowing users to attach images directly to their evaluations. This results in clearer communication and improved insights.
Key Features
Easily upload images from your device
Attach multiple images to each evaluation
Preview images before submission
Ensure secure storage of images
Accessible on various devices
Potential Use Cases and Benefits
Educators can upload screenshots of student work for detailed assessments
Customer service teams can attach images for better issue resolution
Marketing teams can include images in campaign evaluations to track success
Product managers can document visual feedback during product reviews
With this feature, you can solve the problem of miscommunication. By providing visual context, you ensure that everyone involved has a clear understanding of the evaluation criteria. This results in more accurate assessments and informed decisions.
#1 usability according to G2
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