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DRAFT Customer Care: Good customer service matters

In accordance with various research, U.S. businesses drop more than $62 billion annually as a result of poor customer service, and seven out of ten shoppers say they’ve spent more funds performing business having a company that delivers fantastic service.

What does it mean to reach out to tremendous customer assist? We’ve recognized how our customer service is foremost notch in on-line document preparation.

Plus, the provision of regular problems and the creation of Assist Center and FAQ blocks are additional sources that aid clients solve their concerns. The other thing is the fact that whenever you cannot foresee a problem and give useful information about the best way to solve it, it's far better to become proactive and inform customers about possible market releases without having waiting for complaints.

With pdfFiller consumer care, you receive all the above which tends to make it a customer-centric platform as opposed to a channel-centric a single.

How to switch from DRAFT Customer Care and use pdfFiller’s specialized assistance:

01

Develop and confirm your pdfFiller account (a 30-day free of charge trial is available).

02

Verify your Dashboard and document folders.

03

Edit and sign documents, produce reusable templates.

04

Chat with our consumer support right here to get skilled help.

05

Search or ask concerns using the help search bar (the line in the best in the page).

06

Discover a needed answer from our easy-to-use Assist Center topics.

07

Make use of the live chat or submit the quick make contact with form if you nevertheless need an assistant.

We've got customer help representatives on the internet 24 hours, 7 days per week, 365 days a year, and we’ll do our very best to resolve all problems within 30 minutes. Never hesitate to attain out to our CS team whenever you need it.

pdfFiller is different from and not affiliated with DRAFT. With further questions about DRAFT products please contact DRAFT directly.

What gives to pdfFiller the advantage over its competition?

pdfFiller is not just a PDF reader or editor. It’s an all-purpose platform for centralized document management. It allows you to do almost everything the competitors do and goes way beyond that, offering benefits you would commonly discover in a number of different tools. With pdfFiller, you get all you’ll need for setting up effective document workflows.

Hassle-free document management'

No need to download or set up anything. Just register an account, upload your documents, and commence working straight away: edit, rearrange, merge, split, convert, and more things you can do to document the way you’d like. Then, send copies via email, fax, SMS, or perhaps USPS.

Unparalleled time-efficiency

In contrast to lots of our competitors, we respect your time and want you to be as productive as you can. Produce templates for the most frequently used documents to prevent retyping data, fill out up to 1,000 uniform documents at once, or extract data from forms in bulk.

Extensive library of forms and templates

Need a standardized, fillable form here and now? Obtain it in the pdfFiller web based library. Or create a form from scratch by simply adding fillable fields to your document. You are able to host or share forms in seconds, allowing anyone to fill them out online from any device.

Straightforward e-signing and tax reporting

Thanks to the integrated signNow functionality, it is possible to e-sign documents on the go, collect signatures from many persons, track the signing progress of a document, set a signing order, and many other things.

Security and a lot of storage space

We care about the security of one’s assets and believe that storage limits shouldn't distract you out of your perform. That’s why pdfFiller enables you to maintain your documents safe inside the cloud with unlimited storage. On top of that, you are able to protect sensitive data with two-factor authentication and passwords.

Want much more reasons to select pdfFiller? Think about:

Integration with your favorite services including Salesforce, Dropbox, Google Drive, and others

Collaborating on documents in teams

E-filing tax forms directly with the IRS in one particular click

Online notary

Capability to gather payments and sell proprietary forms

Access to add-value products: airSlate, signNow, and US Legal

An audit trail for all your document transactions

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Alexis

2016-06-14

Just started so not a lot of feedback yet. It would be nice to be able to review who I sent documents for e-signatures too, so that if I can determine whether or not I made a mistake and have to redo the whole document, or if I have to tell the client to look in their spam folder, or what. Thanks!

4

Louis R

2017-03-17

So far... your chat feature to get support is great. I seem to be moving along just fine. I uploaded a document and completed areas of "fillable" information. I only did 4 STARS as I have not published this to my site and tested the form.

5