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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I was surprised that after Googling the form I needed and completing it thinking it was a govt web site that I had to pay to print the form. Your on-line Chat person gave me 30 days free which has restored my faith in your company.
2014-05-04
Great, I own several businesses and am Senior Vice President at Colliers International (13,000 employees). I would like to speak with a business specialist next week to explore opportunities.
2017-02-22
Comprehensive, efficient and intuitive functionality. The only capability I missed was use of the arrow / scroll keys. A simplistic and refreshing technical experience. Thank you!
2017-11-10
Very simple and incredibly useful. This is my secret weapon as I can change, modify or update any PDF document and have it ready to go within minutes. Probably my most useful app.
2019-04-14
What do you like best?
How easy I can manage PDF documents (fill, convert to an Office document, and signatures). I'm very glad!!
What do you dislike?
Nothing, it's easy to use and fast. I recommend this tool to anybody.
What problems are you solving with the product? What benefits have you realized?
I work in a Legal Department and we review a lot of contracts on a daily basis. Most of the documents came in on PDF format, so using PDF filler to convert the file to an MS Office is easy.
How easy I can manage PDF documents (fill, convert to an Office document, and signatures). I'm very glad!!
What do you dislike?
Nothing, it's easy to use and fast. I recommend this tool to anybody.
What problems are you solving with the product? What benefits have you realized?
I work in a Legal Department and we review a lot of contracts on a daily basis. Most of the documents came in on PDF format, so using PDF filler to convert the file to an MS Office is easy.
2019-02-25
Customer service is fantastic and the…
Customer service is fantastic and the product is super easy to use and convenient. Will be renewing my subscription when I need to edit pdfs regularly in the future.
2020-04-07
Customer support was very quick to reply to my issue. I had been charged for my pdf and wanted to cancel as would not use the service enough to justify $96.00. In reply I was told it would be cancelled and the automatic renewal deleted. My only regret is that my money would not be refunded.***** to the charge I had tried (unsuccessfully) to find out how to cancel it. Im either stupid or the instructions werent on line.to easily find.
2023-07-11
What do you like best?
Ease of use, quick editing, icons help with the direction on what you are looking for.
What do you dislike?
Editing some previous text, automatically changes font.
Recommendations to others considering the product:
Best buy for your dollar.
What problems are you solving with the product? What benefits have you realized?
Saves time using the editor rather than print out paperwork to fill by hand.
2022-02-08
What do you like best?
Easy to use. Very little start up time. Comprehensive set of features
What do you dislike?
Being in the cloud does require upload and download steps
What problems are you solving with the product? What benefits have you realized?
I use it daily for contacts and client documents
2020-11-18
Blend Contact Resolution Feature
Blend Contact Resolution is designed to streamline how businesses handle customer interactions. With this feature, you can resolve customer inquiries efficiently while improving the overall experience. This solution addresses common communication challenges that companies face today.
Key Features of Blend Contact Resolution
Unified communication channels for seamless tracking
Automated response templates for quick reply
Comprehensive customer history for informed conversations
Real-time analytics to measure interaction effectiveness
Intuitive dashboard for easy navigation
Potential Use Cases and Benefits
Customer support teams can quickly resolve FAQs, reducing response times
Sales departments can follow up on leads promptly, increasing conversion rates
Marketing can engage with customers, gathering valuable feedback efficiently
Remote teams can maintain consistent communication despite location barriers
Businesses can improve satisfaction scores through timely resolutions
By implementing Blend Contact Resolution, your business can address customer inquiries more effectively. This feature reduces the chances of miscommunication, enhances productivity, and ultimately leads to happier customers. Embrace Blend Contact Resolution to transform how you connect with your audience.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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