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Box Assist vs. pdfFiller’s specialized help: what does online customer support stand for?
You can use a great item, like Box, nonetheless if their Assist is unconstructive, undependable, or simply tough to reach, your experience could be fairly difficult. An excellent support group is definitely a crucial a part of your document management journey.
What does it mean to reach out to tremendous client help? We’ve identified how our customer service is top-notch in online document preparation.
Plus, the provision of regular problems and the creation of Help Center and FAQ blocks are extra sources that help consumers resolve their problems. The other point is that once you can not foresee a problem and give useful info about the best way to solve it, it's much better to be proactive and inform clients about possible specialized summons without having waiting for complaints.
With pdfFiller consumer care, you obtain all the above which makes it a customer-centric platform instead of a channel-centric one.
How to switch from Box Assist and use pdfFiller’s technical assistance:
We’retrying to create a good, hassle-free client encounter for everybody who bargains with pdfFiller. Our CS team is online 24/7, 365 days per year. We'll do our very best to answer each and every ticket within half an hour and provide consistently fantastic customer support.
pdfFiller is different from and not affiliated with Box. With further questions about Box products please contact Box directly.