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Works great. I would have give a 5 stars if there's a way to copy and replicate the entire form. Also the ability to rename file name would be nice.
2015-02-03
Great. Still getting used to it though. But is very helpful indeed. When I paid for this it cost $120 but my credit card was deducted $170. I am still waiting for a response please and a refund
2017-03-20
just started using the product and it works very well. The only thing is that I will use it for the forms I need to fill out and then will cancel since I won't need to use the product after 30 days. You should have a one time fee.
2018-09-03
All of my experiences by way of the help line has been professional and satisfying. The Reps are all pleasant and extremely helpful. I am a very satisfied customer, Thank you!
2019-11-03
Makes creating and filling out forms a breeze!
Overall, if you need to have PDF forms in your life, you couldn't ask for a better solution than this. I'm just waiting for the day when it the basic version isn't free anymore--let's hope it never comes!
We live in the twenty-first century. So few things rankle me more than seeing someone's sent me a Word document and pretended it's a form. The same is true for people who send me PDFs and expect me to print and fill them out by hand. PDFfiller is the solution to all these problems and more. It makes the sending and receiving of forms so easy that even a kid could do it.
I really have no complaints about PDFfiller. It does what it needs to do quickly and easily, and it didn't take me long to learn how to use it. Even things that once seemed formidable to me (for instance, the dreaded splitting and combining of PDFs) is easy with PDFfiller.
2019-09-09
Needed for real estate transactions
Needed for real estate transactions. Worked great. Was able to update pdf documents multiple times. Easy to use. Easy to download completed documents. I'll definitely use pdfFiller in the future
2021-09-08
I had to fill an application and I really loved being able to type my thoughts. The other features seem great too, like the circle for multiple choice questions was cool too.
2021-07-04
I have found pdffiller far more…
I have found pdffiller far more intuitive and easy to use compared to the online Adobe applications. Not to mention far better value for money.
2021-02-27
I'm 92 years old and get confused a…
I'm 92 years old and get confused a lot, so I did have a few problems, but if you're a young'un you'll probably breeze right through it!!!!!
2020-04-22
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Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What does first contact resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do you calculate percentage resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
Why first call resolution is important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
Why is it important to resolve a customer's issue within the first contact?
Gain Customer loyalty: Resolving customers issues and concerns in the first call goes a long way. Customers feel they are being acknowledged and valued by the organization, eliminating the thought of switching companies. This improves customer retention and repeat businesses.
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