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Just started. Quite happy so far. Still a little confused. When I am bringing up the same patient from last week when we just signed up, kind of confusing for us. It is okay now when we see the small icon to print from, because we only have two patients, but it is a trial and error because you can't really read the patient's name until the last phase of the print screen. This will be an impossible task once we get 10-20 patients. We need to learn more about it. Also, do you have a clearinghouse feature so that we can just submit the claim electronically?

User friendly. In past years I've been able to bring up the forms I need from www.irs.gov and fill out the forms, save and print the forms. Same is true for Louisiana Dept of Revenue. Now neither of the websites supports filling out any forms. I was extremely frustrated with this change. PDFfiller has made my life so much easier. Thank you

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

Love the software but a bit of a brain surgery to start with each new document. The links, steps and path for loading and working on documents need to be highlighted better for new users. Probably makes great sense to the programmer but new users have to hunt for the next link or button to click.

Been incredibly helpful and ultra convenient.  I recommend it to everyone The lists of documents is very beneficial and highly informative

Very helpful for merging and deleting un needed pages in documents! Only issue is loosing the ability for the fillable spaces I created when I upload.

THE APP HAS ALL THE FEATURES AND MORE THAT YOU MAY NEED FOR EDITING AND CREATING DOCUMENTS AND ETC. I LOVE ALL THE OPTIONS. THE LAYOUT OF THE APP IS NICE TOO. EASY TO NAVIGATE. VERY CONVENIENT. I WILL BE USING THIS APP ALOT. GOOD WORK!!