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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
It seems it is a bait and switch deal. You think you are getting a month for free but to really use the form without watermarks like SAMPLE across it, it seems you have to pay.
2019-03-31
PDF editing With PDFfiller
First I used 30 day free trial and i liked it very much.I used it to convert word files to pdf online
Its a good product for the PDF editing and its gave 30 day free trial and we can add texts, watermarks,notes by product online
when we work with a large files the application get slower.and there is a difficulty to edit the pdf to word
2019-10-03
I've had a great experience, have used PDFFILLER for years and will continue to use this. Everything i need is always readily available. I love that i can always refer back to old docs too.
2024-01-15
I have had a very good experiente with pdf filler. I added an identification tag to almíscar all pdf files I had to send to the Court.
I was a Little disappointed because there is not a tool to make these files less heavy... but may be you can develop it soon...
2023-06-08
Pdffiller, great if you fall into the niche
I love being able to merge several photos into one pdf without having to worry about awful formatting. It's pleasant to use and it gives good results.
This product is not actually free (in my experience) I would appreciate free trials without the need for credit card info.
2022-07-27
So much easier than trying to faff around figuring out the desktop programs. If you need PDF's filled in an easy, user friendly, timely manner, PDF filler is the right place for you.
2022-01-29
its a good software but the interface…
its a good software but the interface has to be friendlier. other than that, it's good. thanks for the free trial.
2022-01-07
good
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2021-10-12
pdfFiller were able to address a my issues with complete professionalism and excellent service.
pdfFiller were able to address a problem I had with excellent and speedy support. The Support Team provided an experience, which was truly professional, understanding and considerate to my needs.
2020-12-23
Create Over Contact Resolution Feature
Unlock the power of effective communication with our Create Over Contact Resolution feature. This tool streamlines your customer service process, ensuring that each interaction is productive and efficient. Let’s explore how it can enhance your team's performance and improve customer satisfaction.
Key Features
Centralized contact management for better organization
Automated resolution tracking to streamline follow-ups
User-friendly interface for quick access and usability
Real-time reporting to measure performance and outcomes
Integration options with existing customer service tools
Potential Use Cases and Benefits
Enhance customer service quality by reducing response time
Improve resolution rates through effective tracking and management
Facilitate better team collaboration with centralized information
Provide insights on customer interactions to drive improvements
Support remote teams in maintaining service consistency
This feature helps solve your customer service challenges by ensuring that no contact goes unresolved. You can manage each customer's journey seamlessly, leading to higher satisfaction and loyalty. By utilizing Create Over Contact Resolution, you can transform the way your team interacts with customers, turning potential frustrations into positive experiences.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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