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I like that I can quickly sign something without printing and scanning signing and scanning again. I can send this out right from here via my email, haven't checked Gmail records yet, but if they've been recorded there, I think I will use this app for years to come.
2018-04-14
I am a first time user. I've experienced some difficulty but the Support Team is right on it and I expect it to be resolved soon.
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2018-08-29
So far so good. One change I would like to see, when I insert check marks and x's on a specific row, they come out unaligned. WOuld be nice if they were all aligned
2019-11-11
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They could improve the user interface to be more user friendly in some ways.
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I'm able to have my clients sign documents by just emailing them the link and if they make a mistake, they can always open up the link and sign again.
I like how the service is not that expensive and there's a lot of functionality and they keep upgrading their features.
What do you dislike?
They could improve the user interface to be more user friendly in some ways.
What problems are you solving with the product? What benefits have you realized?
I'm able to have my clients sign documents by just emailing them the link and if they make a mistake, they can always open up the link and sign again.
2020-01-23
Great Customer Service
I accidentally activated 2 accounts & requested a full or partial refund but wasn't expecting it as this was my fault. PDF filler responded to me immediately & refunded the second account in full.Great customer service! Thank you
2019-12-02
I am a data manager at a school and this program has made my job a whole lot easier when it comes to asking for student records. This also helps when my fax machine wants to be lazy lol the five stars are definitely not enough!
2022-03-02
Working very good
Working very good; take some time to learn how to use but after that it's easy to use.
Only issue I have is the price! One month =20.00USD!
2022-02-02
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2021-12-13
I have never needed a pdf filler before…
I have never needed a pdf filler before but this website has made everything super easy to understand and use.
2020-10-10
Create Over Formula Resolution Feature
Introducing the Create Over Formula Resolution feature, crafted to enhance your workflow and improve accuracy in data handling. This feature simplifies complex processes, allowing you to focus on what matters most.
Key Features
Streamlined formula creation and management
Real-time error detection and resolution
User-friendly interface with easy navigation
Integrated tracking of formula changes
Customizable reporting options for insights
Potential Use Cases and Benefits
Simplify calculations in financial reports
Improve accuracy in data analysis
Enhance collaboration among teams working on formulas
Save time with automated error detection
Monitor changes to ensure data integrity
This feature addresses your challenges by automating formula management. Whether you handle financial data, project metrics, or team collaborations, you can trust that Create Over Formula Resolution will minimize errors and boost your efficiency. You no longer need to worry about manual checks, as this feature empowers you to work smarter.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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Contact Support
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
What does first call resolution mean?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is FCR in ITIL?
First call resolution (sometimes called “first contact resolution” or FCR) is an industry recognized metric for the performance of the Service Desk. Analysts are measured on their ability to restore service to a user and close an incident during the first call or contact.
How do you calculate resolution?
Formula: (Solved Tickets) / (Tickets Received) x 100 = Resolution Rate. Common uses of Resolution Rate. Important: We advise that when looking into Resolution Rate, you take into consideration the number of Reopened Tickets, because, taken alone, this metric won't tell you the entire story.
What is FCR report?
In accounting, a financial condition report (FCR) is a report on the solvency condition of an insurance company that takes into account both the current financial status, as reflected in the balance sheet, and an assessment of the ability of the company to survive future risk scenarios.
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