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Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
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Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
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Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
- Document load speeds need to be increased
- Cannot send multiple documents for signature in one shot
- Add audio feature to attach custom audio messages to documents
- Integration with Google docs for collaboration
- The listing feature with check boxes is old-fashioned. Use icons based on file type.
2015-12-19
PDFfiller is very easy to use. Just upload your form and complete. There is really nothing much more to think about. Ease of use is what it's all about!
2016-05-29
I can't verify that my completed forms are actually sent to recipients. Programs keeps requesting me to have my e-mail verified but no code is ever sent to my e-mail.
2017-12-16
Naming of documents is not useful when trying to locate them at a later time. I have numerous Acord 25 forms for different entities and have to open each one to find the one I need.
2018-09-25
What do you like best?
easy access & the ability to duplicate a document and them make alterations
What do you dislike?
the site seems to always pulls up the Dashboard - which i never use - I would prefer to start at my documents
What problems are you solving with the product? What benefits have you realized?
saves time with preparing inspection reports.
easy access & the ability to duplicate a document and them make alterations
What do you dislike?
the site seems to always pulls up the Dashboard - which i never use - I would prefer to start at my documents
What problems are you solving with the product? What benefits have you realized?
saves time with preparing inspection reports.
2020-01-22
Took me a minute to get the hang of…
Took me a minute to get the hang of it... after that no problem. Not sure if there is a tutorial for typing in text and moving the text where you need it...
2021-08-14
What do you like best?
I love that PDF Fillers allows me to use me to organize my files into folders. I am able to sort my files and access with ease.
What do you dislike?
I wish the platform would be available a downloadable app for the desktop.It would be easier than logging on to a website.
Recommendations to others considering the product:
The pdf filler is get if you really need to get yourself organized. It's also great for signing documents. The pdfFiller also is easy to navigate.
What problems are you solving with the product? What benefits have you realized?
I love that PDF Filler saves my files where I left off. Sometimes I find myself in the middle of a lot of things and have my information saved makes it a lot easier for me.
2020-11-19
Wow, just amazing service. So fast and easy. I really think this is the way to do business! When we take care of the small details and create a system that allows people to get their money back so quickly. That is a good model of success! thank you for being so pleasant to work with.
2020-11-14
What do you like best?
I enjoy its ease of use and the functions it has.
What do you dislike?
Nothing at all. It meets my requirements perfectly.
Recommendations to others considering the product:
Enjoy the flexibility of the app.
What problems are you solving with the product? What benefits have you realized?
Getting documents signed while away from office.
2020-08-30
Customize Contact Resolution Feature
The Customize Contact Resolution feature empowers you to manage customer interactions effectively. It allows you to tailor responses and follow-ups, helping you connect meaningfully with your audience.
Key Features
Flexible templates for personalized responses
Real-time integration with contact management systems
Automated follow-up reminders to ensure no inquiry goes unanswered
User-friendly interface for quick modifications and updates
Potential Use Cases and Benefits
Streamline customer support processes to enhance efficiency
Personalize communication to improve customer satisfaction
Automate routine tasks to save time for your team
Monitor customer interactions to identify trends and areas for improvement
By utilizing the Customize Contact Resolution feature, you can easily solve common customer challenges. It reduces response time, improves communication clarity, and fosters a stronger relationship between your business and customers. With tailored interactions, you can create a loyal customer base and enhance your overall service quality.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How can I improve my first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Contact Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
What is the industry standard for first call resolution?
According to research from Metricate, the First Call Resolution industry standard is 74%. This number varies significantly by product, industry, etc. To elaborate on the First Call Resolution industry standard, anything south of 40% is considered low, and anything north of 90% is considered high.
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is contact resolution?
First contact resolution, also known as one-touch resolution or first call resolution, is a metric used to measure the percentage of customer inquiries that are resolved by a company's customer support agents or representatives in a single conversation or interaction.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
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