Customize Requisite Field Resolution For Free

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2 answers. You do NOT make it editable. You should only set it when closing an issue, and, you should *always* set it, or Jira does not work properly. It does not matter if you think you don't use it, Jira needs it to be used properly.
Select the Jira icon (,, , or) > Jira settings > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time. Don't name resolutions “Unresolved” or “None”: Click Add.
Login to JIRA as system administrator. Go to Administration and go to Issues. Find Resolutions and use the “Add new resolution” option to create a new resolution called “Done”. Now when you try to close the issue, you will be able to set the Resolution to “Done”.
Select the Jira icon (,, , or) > Jira settings > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time. Don't name resolutions “Unresolved” or “None”: Click Add.
The “Resolution” field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.
Select > Issues. In the Fields section, click Field configurations. Click Configure next to the field configuration you wish to edit. Click Edit next to the field you want to update. Enter a new description and click Update.
Go to the Issues section of the administration panel and click on “Screens”. Create a new screen called “Resolution Screen”. Add to it the fields you want (including resolution). This new screen will be placed on the transitions going into the status “Closed”.
Select the Jira icon (,, , or) > Jira settings > Issues. Under ISSUE ATTRIBUTES, select Resolutions. Fill in the form below the existing resolutions. You can edit the name and description at any time. Don't name resolutions “Unresolved” or “None”: Click Add.
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