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Signature Assist: Why is customer support important?
According to numerous research, U.S. organizations lose greater than $62 billion annually as a result of poor customer support, and seven out of ten shoppers say they’ve spent more money carrying out business having a company that delivers fantastic service.
What does it imply to reach out to tremendous client aid? We’ve identified how our customer service is leading notch in on-line document preparation.
In addition to, the provision of standard difficulties as well as the creation of Assist Center and FAQ blocks are extra sources that assist clients resolve their releases. The other point is that whenever you can't foresee a problem and give beneficial information about how to solve it, it's better to become proactive and inform consumers about feasible technical releases without having waiting for complaints.
Customer service is crucial for enhancing the user experience. Our CS group goes past just responding to problems by ensuring integrity and high-quality care. We communicate with you to better understand your summons and wants. Without having a doubt, our specialists know the item thoroughly. This enables them to be aware of all the possible alternatives to clarify the variations in between Signature Assist.
How to switch from Signature Assist and use pdfFiller’s specialized help:
We’re attempting to develop a good, hassle-free customer experience for everybody who refers to pdfFiller. Our CS group is on-line 24/7, 365 days per year. We will do our very best to answer each and every ticket inside half an hour and deliver consistently excellent customer service.
pdfFiller is different from and not affiliated with Signature. With further questions about Signature products please contact Signature directly.
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What our customers say about pdfFiller
The best features are (1) the ability to easily import and that it converts with accuracy and (2) the ability to manipulate doc - more specifically merge, edit, copy, etc.
What do you dislike?
The only feature that does not seem intuitive at times is the folder structure and how the files are organized. When editing a doc it will always move a doc to the top because it is the most recently viewed or edited doc - but this sometimes makes it confusing. Similar to Outlook, it would be nice to have easier drag and drop feature for organizing the docs.
Recommendations to others considering the product:
This is a quick out of the box product, overall very intuitive and easy to use.
What problems are you solving with the product? What benefits have you realized?
Able to import and edit docs as well as having them signed online.