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Good afternoon, I have subscribed to PDFfiller and have even been charged $20 yesterday to use this program, however, when I try to log in, my password isn't recognized. Also, when I try to go back to change anything on my form, I find it time consuming to try to do this.I don't have a lot of spare time at work & I really don't like using the typewriter, because if I make a mistake & find it later.. I can't go back and change it, hence PDFfiller.. It says a msg will be sent to my email, however, I never receive this msg. It's not in my Inbox, Spam or Trash folders. I would like to use this program at work, so I don't have to use a typewriter. Can you help me with this log-in issue? Many thanks, Joyce Durbin From: Notification - PDFfiller <notifications@pdffiller.com> To: jdurbin_99@yahoo.com Sent: Wednesday, October 12, 2016 4:21 PM Subject: [PDFFiller] Thanks for subscribing to PDFfiller [ Do Not Reply ] Hello, Thank you for subscribing to the PDFfiller Monthly Personal plan. Your payment has been successfully processed. Your subscription details are as follows: Username: jdurbin_99@yahoo.com Subscription ID: 4k9cgm Plan Type: Monthly Personal, billed at $20 Next Automatic Renewal: 11/12/2016 You can now enjoy premium PDFfiller features that will enable you to edit, fill, and sign documents, collaborate with others, request digital signatures, eFax, and much more! You can also find documents you may need by searching our library of over 10M documents and fillable forms here. To change your payment information, cancel, or upgrade your subscription, visit My Account. You can review the cancellation and refund policy here or by speaking to our 24/7/365 support team. If you have any questions, please do not reply to this email, and instead please contact support by clicking the Contact Support button below. . Don't forget Download the PDFfiller app to access and edit your documents on the go, anytime, anywhere, from any iOS device. Thank you for choosing PDFfiller! The PDFfiller Team

After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.

Honestly this service was awesome the only issue I had was that it wasn't up front about the payment. I didn't realize it was a paid service until the end when I had finished editing everything and that really annoyed me. But other than that the features are simply incredible. Definitely would recommend

I cannot believe how wonderful this website is!! I can edit any PDF, fill out forms, send from the website and they even have an option to mail it for me! Definitely exceeded my expectations and I've never seen any other website or app like this. I KNOW I will be renewing this every year, especially how affordable it is!

The only reason my rating isn't a perfect 5 Stars is regarding getting an a document notarized online. Your website says it will be at no cost. But when linked to the vendor notary person, she said the cost is $25. When I contacted your company a couple of times, it was indicated someone would get back to me w/ answer. But that never happened.

Works well with 2 exceptions. There was an odd small "box" on the left-hand side of the saved document that I was able to erase with the erase tool. There were also signature verification notifications superimposed on the signatures.