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For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
What is the usage limit for Jotform?
Yes, you can have a maximum of 5 forms on your Jotform account. The 100 monthly submission limit is counted across all the forms and not individually. Also, yes, the storage is linked to your Jotform account, and you have access to it indefinitely as long as it is within your account usage limit.
How do I automatically Delete submissions on Jotform?
How to auto-delete submissions? On the Form Builder page, in the orange navigation bar, click on Settings. Under the Form Settings tab, click on Show More Options. Scroll down to Auto-Delete Submissions and click on Enable.
How do I Delete data in Jotform?
Select Trashed entries. In the Trash panel, choose the entries to delete. Select Delete Forever and confirm.
How do I Delete trashed entries in Jotform?
How to delete all the trashed entries In Jotform Tables, open the tab menu in the upper-left corner. Select Trashed entries. In Trash, choose Select All to select all the entries. Click on Delete Forever button.
How do I free up space on Jotform?
To resolve this, you will need to delete some of the submissions and purge those entries. This process will free up the upload space limit. It will be helpful if you first save your submissions and attached documents before permanently deleting them.
Where is Jotform storage?
Jotform servers are co-located in a cloud architecture with Google Cloud and Amazon Web Services (AWS). Google Cloud datacenters are hosted in Iowa (US) and Frankfurt (Germany, EU). AWS datacenters are located in Virginia (US) and Frankfurt (Germany, EU).
How do I Delete Jotform uploads?
Thanks for reaching out to Jotform Support. You can delete and purge the submissions that contain uploaded files to free up Upload Space, let me walk you through how to do that: On the Submission Table, select the submissions with files. Click the Delete button in the upper right of the table.
How do I clear Jotform?
How to Clear Your Form Caches Go to Account Settings. Scroll down to Form Caches. Select Clear Cache.
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