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What our customers say about pdfFiller
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The UI is outstanding and very effortless. Very impressed.
My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun.
Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
2016-07-16
I have had no formal training however it seems very easy and user friendly, however it does not able have all of the facilities that we require. But a good program overall.
2017-01-29
I liked that I can type in the blanks for documents , but I only needed it once and I didn't really didn't understand the price I though got it was $6 a month not $72. But the understanding of customer service was great I'm glad I'll be getting my refund. Thank you again. It's a ok service maybe for a business not personal use
2017-06-12
I appreciated the ease and speed, just a few little glitches here and there when entering data and printing. Dealing with IRS docs, so need to do it correctly and quickly. Thanks!
2018-05-29
Mostly user friendly. Filling in multiple of the same form is not available, or finding that option is impossible. So I used same form over and over - using tab you also have to back space or use mouse to remove previous data and then fill in.
2018-09-01
THE BEST support team I have ever had, EVER!!!!!!!
Best support team I have ever had. I used the dreaded "CHAT" where I usually end up banging my head against the wall. Today I chatted with Sam and I am dumbfounded how great things went! I can honestly say I have NEVER had the satisfaction that I got today! I can't even think of a chat before where I felt human afterwards. Today, I am gobsmacked how well everything went!Sam took care of what I was there for and did it with professionalism like I have NEVER experienced in a chat with a business!I can not say enough about this company! If Sam is an example of the company, which he is, then this is a 10 star company on a 4 star scale!
2020-03-06
Try Them Out
Give the trial period a go, you’ll be fully exposed to the functionality of the site. Customer support is communicative and relatively fast. The site wasn’t a fit for my personal needs, but the things that it did do, it does well. Reasonably priced also if you find yourself constantly editing PDFs.
2024-11-16
An Affordable and Easy Solution for Businesses Handling E-Signatures
As an inexpensive and simple tool for signing documents digitally, pdfFiller is unrivaled in value compared to other solutions offered by Adobe and others. Our company uses pdfFiller constantly to compose property deeds for our owners. We also prepare a variety of documents for our Board of Directors to sign conveniently since they are not onsite always.
It does cost more money in monthly subscription fees to have faster access to customer service. At the first time we experienced a technical problem and needed a question answered we did not have the service tier that afforded same-day replies from customer support. This was an inconvenience, but we have since upgraded our services.
2022-08-24
Top Notch Customer Service: They were polite and quick to respond.
Large Selection of Templates and a Template/Doc Creator.
Enjoyed the easy of sending Documents for review/signature.
Would highly recommend this service to anyone needing quick and easy documents for all kinds of topics.
2020-07-22
#1 usability according to G2
Try the PDF solution that respects your time.