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Docility Help: Great customer service matters

In the past, folks chose which providers to work with according to value or product functions. Nonetheless, right now, the expertise of interacting with an organization, including communication with help team representatives, has developed into a significant factor in the customer decision-making process.

What does it mean to attain out to tremendous consumer aid? We’ve recognized how our customer support is major notch in on the internet document preparation.

Plus, the provision of standard difficulties and also the creation of Help Center and FAQ blocks are additional sources that help customers solve their summons. The other factor is the fact that once you can't foresee a problem and give beneficial information about the best way to resolve it, it truly is far better to become proactive and inform clients about achievable specialized releases without having waiting for complaints.

With pdfFiller client care, you get all the above which tends to make it a customer-centric platform rather than a channel-centric a single.

How to switch from docility Help and use pdfFiller’s technical help:

01

Generate an account or log in for your existing one.

02

Verify your Dashboard and document folders.

03

Edit, sign, collaborate on, and retailer your documents online.

04

Go to the Help web page if you want any help together with your document management.

05

Use the aid search bar (the line at the top of the page) to ask queries.

06

Find a necessary answer from our easy-to-use Aid Center subjects.

07

Full the fast contact type or use our live chat in the event you nonetheless need assist.

We've got client support representatives on the internet 24 hours, 7 days per week, 365 days a year, and we’ll do our very best to resolve all summons within 30 minutes. Don't hesitate to reach out to our CS team whenever you'll need it.

pdfFiller is different from and not affiliated with docility. With further questions about docility products please contact docility directly.

What gives to pdfFiller the edge over its competition?

pdfFiller is not just a PDF reader or editor. It really is an all-in-one platform for centralized document management. It permits you to do everything the competitors do and goes beyond that, providing features you would usually get in a number of separated tools. With pdfFiller, you get all you’ll need for establishing efficient document workflows.

Effortless document management'

No need to download or set up something. Just create an account, upload your documents, and start working straight away: rearrange, split, convert, merge, edit, and much more you can do to document the way you choose. Then, send copies via email, fax, SMS, or even USPS.

Unparalleled time-efficiency

In contrast to plenty of our competitors, we appreciate your time and want you to become as productive as you possibly can. Develop templates for your most frequently utilized documents to avoid retyping data, fill out up to 1,000 uniform documents at the same time, or extract information from forms in bulk.

Extensive library of templates and forms

Need a standardized, fillable form here and now? Get it within the pdfFiller online library. Or build a form on your own by merely adding fillable fields to your document. You are able to host or share forms in seconds, allowing anyone to fill them out online from any device.

Straightforward e-signing and tax reporting

Thanks to the integrated signNow functionality, you can e-sign documents on the go, collect signatures from a number of individuals, track the signing progress of a document, set a signing order, and more.

Safety and lots of storage space

We care about the security of the assets and think that storage limits shouldn't distract you from your function. That is why pdfFiller allows you to keep your documents protected within the cloud with unlimited storage. On top of that, you are able to protect sensitive data with two-factor authentication and passwords.

Require more reasons to select pdfFiller? Think about:

Integration with your favored solutions such as Salesforce, Dropbox, Google Drive, and other people

Collaborating on documents in teams

E-filing tax forms straight with the IRS in a single click

Online notary

An audit trail for all of your document transactions

Access to add-value items: airSlate, signNow, and US Legal

Capability to gather payments and sell proprietary forms

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Tristan Warburton

2019-07-01

I forgot to cancel my subscription… I forgot to cancel my subscription before the payment date and the customer service operator Sam was very understanding and helpful!

5

Dena H.

2019-09-18

This product is fantastic! It is an easier way to scan in documents that need information changed often. We have made them templates. It allows us to change already printed documents and keep the professional look. It is an easier way to share templates with others on the team. The ease of use and the price. The software is almost intuitive, so that almost anyone can use it without spending a lot of time. It has all the functions that get the job done. The printing of documents requires having adobe for us. We have found that printing straight from the website, often does not print in full size. We have to save as PDF and then print. You can make it work, but it takes longer.

5