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I was a first time user and it was late at night and the PDFfiller.com information was a little confusing. I had problems opening the document on my computer as it was not readable. I reported this via live chat around 12:45 AM and it was resolved in about 10 mins or so. I was happy with the outcome.

I needed fast, no nonsense access to CMS approved forms, HCFA1500 to be specific. This was fast, easy to use, and I can save my files to my pc. I can edit, print, e mail, fax, its great! I love it! I had questions on how to use certain edit features, I couldn't figure out, as I am not a computer "savy" person, I just get on, know what I have to do, and need it to work. The support team responded immediately to my questions and I knew I had 24-7 access to them which is important to me as I often work late at night. That is actually priceless. Great product at a great price w awesome customer support

You need t tell people that if they enter numbers with commas, the IRS filing process does not work. After lots of time and trial/error, I stumbled across that as the cause of my problems.

I was annoyed that I had to enter credit card info for a free trial. It makes me feel as if I'm being tricked into keeping your service. Very pleased with how the product works though.

So far, it has provided me easy to create forms from preexisting medical history / investigational files. No longer need to crack your head redoing new form from the original pdf. And patients seem to love getting involved in the whole procedure. Managed to save tonnes of A4 pape

First time trying this app/website. So far it has worked perfectly for what I needed it to do. So only time will tell in order for me to find out if it'll work good for any other different edits I may need in the future. Only downside so far is when I first used it I just used it on their website and after I finished my first edit I went and searched pdffiller in the app store and I downloaded the app and I started my second edit thru the app. I noticed that when editing in/thru the app I didn't have at least 1 of the features that I had/used when I was doing my first edit so I ended up closing the app and finishing my second edit thru their website bcos the main reason I needed an edit document app was so that I could delete the pages from a few documents that werent needed to shorten the document itself and in the app it wouldn't let me delete any of the pages. The only option the app would give me that had to do with the pages was if I wanted to change the order the pages were originally in then I could choose what order I wanted the pages in but there wasn't any delete pages option but other then that I love pdffiller so far! Although I really wish/think the account subscription price in order to actually use the app should be cheaper. Which for the cheapest/bare minimum options they give you is $8 monthly which I think is expensive considering. I personally think it should be at the most $4 monthly. Or have an option where it's $2 monthly and then depending on how often you use it and what you have to use it for, then there should be a small $.75¢ - $2.00 charge/fee depending on what you'll be editing and how many tools you'll be using and then that should be how the company decides how much to charge per edit and then the customer can decide what exactly they want to do for edits and what they don't etc. I don't know I just think $8 monthly is really high especially for someone like me that will likely only use it a couple times a year and I'd be more likely to keep the subscription and not just do the free trial if it was lower then $4 a month otherwise it's not worth it for me to keep the subscription after the 30 day free trial but that's just me personally

I was looking for a PDF fillable DS11 Form for passport renewal and found this product. It did everything I needed and more. I wish this had been around before I retired. Takes handwriting errors out of the game when submitting government forms.