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Platforms Help Desk vs. pdfFiller’s market support: what does online customer service stand for?

Good online customer support is a smooth user expertise via interaction with all the enterprise and/or online platform. In short, it is when a user doesn't have to message client support at all. Simultaneously, three top indicators of modern consumer help online are convenience, prompt assistance, and the capability to select a convenient communication channel.

What does it imply to reach out to tremendous client aid? We’ve identified how our customer support is foremost notch in online document preparation.

What will be the principles of great customer support? There are 4 fundamental standards of great customer support. It truly is personalized, competent, handy, and proactive. These factors have the most substantial influence around the pdfFiller consumer experience and permit it to outshine its competitors. When you have problems looking for Platforms Help Desk, follow the measures beneath to encounter first-rate user care with pdfFiller.

With pdfFiller client care, you obtain all the above which makes it a customer-centric platform as opposed to a channel-centric a single.

How to switch from Platforms Help Desk and use pdfFiller’s industry help:

01

Sign up for any 30-day complimentary trial and log in to your account.

02

Verify your Dashboard and document folders.

03

Upload your document by choosing among numerous ways offered.

04

Visit the Help page in the event you require any assist together with your document management.

05

Visit our Assistance web page to contact the CS team.

06

Obtain a necessary answer from our easy-to-use Aid Center topics.

07

View the Help Center’s subjects to obtain a needed answer.

We’re attempting to develop a positive, hassle-free consumer expertise for everyone who refers to pdfFiller. Our CS team is on the internet 24/7, 365 days per year. We are going to do our greatest to answer each ticket within half an hour and deliver regularly great customer support.

pdfFiller is different from and not affiliated with Platforms. With further questions about Platforms products please contact Platforms directly.

What gives to pdfFiller the edge over its competitors?

pdfFiller is not basically a PDF editor and reader. It truly is an all-purpose platform for centralized document management. It lets you do all the things the competitors do and goes beyond that, offering options you would usually locate in several separated tools. With pdfFiller, you get all you will need for establishing effective document workflows.

Simple document management'

No need to download or install anything. Just create an account, upload your documents, and start working right away: rearrange, annotate, merge, edit, split, and more you can do to document the way you would like. Then, send copies via email, fax, SMS, or even USPS.

Unparalleled time-efficiency

Unlike quite some competitors, we respect your time and want you to become as productive as you possibly can. Create templates for your most regularly used documents to avoid retyping information, fill out up to 1,000 uniform documents at a time, or extract data from forms in bulk.

Large library of forms and templates

Need a standardized, fillable form right here and now? Obtain it in the pdfFiller online library. Or build a form yourself by just adding fillable fields to your document. It is possible to host or share forms in seconds, permitting anybody to fill them out online from any device.

Simple e-signing and tax reporting

Thanks to the integrated signNow functionality, you are able to e-sign documents on the go, collect signatures from multiple individuals, track the signing progress of a document, set a signing order, etc.

Security and a lot of storage space

We care about the security of your assets and believe that storage limits shouldn't distract you from your function. That’s why pdfFiller enables you to maintain your documents secure within the cloud with limitless storage. On top of that, it is possible to protect sensitive information with two-factor authentication and passwords.

Require far more reasons to select pdfFiller? Think about:

Integration with your favored services such as Salesforce, Dropbox, Google Drive, and others

Collaborating on documents in teams

E-filing tax forms straight with the IRS in one particular click

Starting at $8 per month, pdfFiller is more cost-effective than most competitors

An audit trail for all of your document transactions

Access to add-value items: airSlate, signNow, and US Legal

Online notary

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:

Pamela C

2019-07-25

PDFfiller is fast and easy to use. I load my documents, make corrections, save and print in a matter of minutes. I use PDFfiller often & recommend it highly.

5

Kadi D.

2019-01-31

Accounting Assistant This software made it easy for me to complete a single 1099-MISC that i needed and that i wasn't able to use my current software for. I was able to quickly create the document and send it out to the necessary party on a time crunch. This would not be good to use for a large amount of 1099's but, it did meet my needs.

5