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PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
2015-06-08
would like to get smarter about how to use these a 2 different cases - Non-Disclosure Agreements with my clients, and editting my PDF material easily.
2016-08-29
I think this is the most user friendly app and the customer service experience has been outstanding. I have MS and am computer challenged. Thank you for making my life a little easier.
2019-11-11
Makes PDF files easy to manage!
It makes it easy for our employees to attain and manage pdf files on the go. It saves every time and is easily accessible.
There are times when it takes a few times to bring up the document. This may just be an internet issue on my end.
2018-12-08
Great customer service
Great customer service! Thank you Elisa for helping me with my document I was able to get everything I needed complete and on time! I appreciate your help.
2024-09-17
integrity
I appreciate the integrity of this company. In the middle of a crisis, I signed up for this product, which I ultimately did not need, but apparently failed to cancel. They immediately refunded the annual fee without a hassle when I requested it. I so appreciate it.
2024-07-06
I had a great assist in getting my book in tiptop shape from **** and from ****. Very patient, knowledgeable, and customer oriented. Thanks, guys! ************
2023-08-07
What do you like best?
The site is very easy to use. The layout and design make it very simple to choose the best option for formatting documents. Choices for template or regular document helps to organize which docs you need to reuse. Even if you are not experienced, the options to choose from are so clear, you cannot make a mistake....and if you do, you can fix it very simply.
What do you dislike?
For me and my business purposes there is nothing wrong with this site. It is perfect and has made my business practice so much easier.
Recommendations to others considering the product:
Best program for editing documents, reduces additional work time creating new doc, great advantage with template option. If you are considering a program that will effectively improve your ability to create, organize, and edit important documents pdFiller is the best choice!
What problems are you solving with the product? What benefits have you realized?
I am in the field of Special Education as an administrator. This year with COVID-19, the difficulty of having documents signed, changing information and moving paperwork quickly has been a real challenge. With pdFiller, I have been able to address any paperwork issue that arises in an instant and then get documents back out for a new signature, or an update of information. This has saved me this year and helped me to meet all major and important timelines.
2021-07-23
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
2020-09-25
Feature Required Field Notice: Streamline Your Data Collection
The Feature Required Field Notice helps you ensure that all necessary information is collected before submission. This feature guides users by highlighting required fields, reducing errors and omissions in your forms.
Key Features
Real-time alerts for missing information
Clear identification of required fields
Customizable notifications for specific fields
User-friendly interface for enhanced engagement
Potential Use Cases and Benefits
Improving form completion rates in surveys
Enhancing data accuracy in customer registrations
Streamlining onboarding processes for new employees
Simplifying legal document submissions for clients
By implementing the Feature Required Field Notice, you reduce the chances of incomplete submissions. This feature helps you collect complete data, ensuring efficiency in workflow and enhancing user satisfaction. Ultimately, it provides your users with a seamless experience while increasing the reliability of your collected data.
#1 usability according to G2
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