Try an alternative to Free Tax USA Email Support

Use pdfFiller instead of Free Tax USA to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
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Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Users Most Likely To Recommend - Summer 2025
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Every PDF tool you need to get documents
done paper-free

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Create & edit PDFs

Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
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Fill out & sign PDF forms

Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
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Organize & convert PDFs

Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
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Collect data and approvals

Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
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Export documents with ease

Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
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Store documents safely

Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.

Customer trust by the numbers

64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
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Join 64+ million people using paperless workflows to drive productivity and cut costs

Why choose our PDF solution?

Cloud-native PDF editor

Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.

Top-rated for ease of use

Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.

Industry-leading customer service

Enjoy peace of mind with an award-winning customer support team always within reach.

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
I think your product is fabulous and quite easy to use. My problem is that I have a very part time office and paying the monthly or even yearly subscription is difficult. A per use charge might work better for me.
BLS
2014-12-20
There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like , I look up how to save a document. You say : Save your document by clicking the 'Save as PDF' button in either the "MyForms" . There is NO such button only a "save as" button. Also Where is the "My Forms" page? is it named as such or .... ????Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.
Frank G
2018-10-16
THERE IS A REAL PROBLEM WHEN TRYING IN FORMS THAT YOU IMPORT YOURSELF. IF YOU TRY TO MAKE A CHANGE FROM ONE SECTION TO NEXT IT AUTO FILLS ON ITS OWN AND I HAVE NOT FOUND A SOLUTIONS FOR IT
MARK WARTENA J
2018-12-01
Its OK Easy to use on desktop, but on the mobile it was OK like C+ overall, but good idea It does what it should, but its a simple to use. If I had more time to use it, maybe give 120 day trial? I loved the signature and email process of the paperwork. Thats was easy. I wish we can do more in the free trial. So I can dig in more. Make the mobile experience more easier
Verified Reviewer
2019-09-17
Great Value for the features included PDFfiller has all of the features I need. The ability to combine documents, fill forms and add signatures. Navigation is not intuitive and the user interface is cluttered.
Steve W.
2019-03-12
i've been using this service for years i've been using this service for years. I'm happy with all the new improvements. Especially the month to month service fee.This service is excellent!- Thank you!
LWright
2021-05-20
So far, so good So far, so good. Does as it claims to.Some of the functions e.g. merge could have more accessible controls (you have to gone into a few menus), but when found they do their job well.Maximum document size is 25Mb so if you have a bigger document you have to use another online splitter and go from there. Don't really see why that functionality could be integrated though.
RPJ
2020-08-19
It is a great tool that anybody can use. It does not matter what type of business, school, or type of work you do you will get out of this service if you have to continually deal with PDF documents. Do you need to sign something? Check. Do you need to change a shipping label by a major retailer for a return? check. Tax documents? check. For real, I'm just a regular stay at home dad and I use this AT LEAST twice a month.
Anonymous Customer
2020-07-18
This site made dealing with PDF files… This site made dealing with PDF files so much easier. Thank you for allowing a free trial during such a trying time in teaching.
llong
2020-04-22

Free Tax USA Email Support vs. pdfFiller’s market help: what does online customer service stand for?

In accordance with different studies, U.S. organizations lose above $62 billion annually as a result of poor customer service, and seven out of ten shoppers say they’ve spent a lot more funds carrying out business with a company that delivers excellent service.

What does it mean to attain out to tremendous customer aid? We’ve recognized how our customer support is foremost notch in on the internet document preparation.

What would be the principles of good customer support? You will find 4 basic requirements of good customer service. Its personalized, competent, hassle-free, and proactive. These aspects possess the most substantial influence around the pdfFiller client encounter and allow it to outshine its competitors. If you have trouble looking for Free Tax USA Email Support, stick to the measures under to encounter first-rate user care with pdfFiller.

With pdfFiller consumer care, you receive all the above which tends to make it a customer-centric platform rather than a channel-centric a single.

How to switch from Free Tax USA Email Support and use pdfFiller’s specialized support:

01
Produce and confirm your pdfFiller account (a 30-day complimentary trial is accessible).
02
Look around your Dashboard and verify out attributes.
03
Upload your document by selecting among several ways supplied.
04
Visit our Support page in the event you require any help.
05
Go to our Assistance web page to contact the CS team.
06
Visit the Billing Support page and contact us right away if you have payment concerns.
07
Complete the fast contact type or use our live chat should you nonetheless need aid.

We’retrying to create an optimistic, hassle-free consumer expertise for everyone who refers to pdfFiller. Our CS group is on the internet 24/7, 365 days per year. We will do our very best to answer each and every ticket within half an hour and provide regularly excellent customer support.

pdfFiller is different from and not affiliated with Free Tax USA. With further questions about Free Tax USA products please contact Free Tax USA directly.

Want much more reasons to choose pdfFiller? What about:

Integration with the favorite solutions which includes Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms straight with the IRS in a single click
Online notary
Capability to gather payments and sell proprietary forms
An audit trail for all your document transactions
Access to add-value items: airSlate, signNow, and US Legal

What gives to pdfFiller the edge over its competition?

pdfFiller is not only a PDF editor and reader. It really is a multi-purpose platform for centralized document management. It lets you do almost everything the competitors do and goes beyond that, offering benefits you would usually locate in a number of divided tools. With pdfFiller, you get all you will need for establishing effective document workflows.
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Uncomplicated document management'
No need to download or set up anything. Just create an account, upload your documents, and start working immediately: merge, convert, edit, rearrange, split, and much more you can do to document the way you want. Then, send copies via email, fax, SMS, or even USPS.
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Unparalleled time-efficiency
In contrast to quite a couple of our competitors, we respect your time and want you to become as productive as you can. Produce templates for your most frequently used documents to prevent retyping information, fill out up to 1,000 uniform documents at once, or extract information from forms in bulk.
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Large library of forms and templates
Need a standardized, fillable form right here and now? Get it in the pdfFiller online library. Or create a form from scratch by just adding fillable fields in your document. It is possible to host or share forms in seconds, enabling anybody to fill them out online from any device.
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Easy e-signing and tax reporting
Thanks to the integrated signNow functionality, you can e-sign documents on the go, collect signatures from a number of individuals, track the signing progress of a document, set a signing order, etc.
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Security and a lot of storage space
We care about the safety of the assets and believe that storage limits shouldn't distract you out of your work. That’s why pdfFiller allows you to keep your documents secure in the cloud with limitless storage. On top of that, it is possible to protect sensitive data with two-factor authentication and passwords.

Get documents done
from anywhere

Create, edit, and share PDFs even on the go. The pdfFiller app equips you with every tool you need to manage documents on your mobile device. Try it now on iOS or Android!

For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
Founded in 2001 by a CPA and a team of professional software developers, FreeTaxUSA is one of the fastest growing tax websites online today. FreeTaxUSA is an original member of the IRS Free File Alliance and an authorized IRS e-file provider. We have securely filed millions of federal tax returns with the IRS.
The effects of FreeTaxUSA problems range from unauthorized charges on customer bank and credit accounts to an inability to make changes or even submit a return. These problems arise because of the electronic support system and the fees that aren't so obvious upfront.
Taxpayers may ask tax questions by calling the toll-free customer service line at 1-800-829-1040 for individual tax issues or 1-800-829-4933 for business-related tax issues. TTY/TDD users may call 1-800-829- 4059 to ask tax questions or to order forms and publications.
IRS Toll-Free Help You may call 1-800-829-1040 with any Federal tax questions.
Yes, FreeTaxUSA is safe. As an authorized IRS e-file provider, we have filed over 43 million tax returns. We take your security seriously with data encryption, secure IRS transmissions, and active account monitoring.
Filing taxes is simple and affordable with FreeTaxUSA. I'm thrilled that FreeTaxUSA asks all the right questions and all I do is fill in my info, and it's done! And, if I have a question, the answers at my fingertips with live chat.

Video Review on How to Try an alternative to Free Tax USA Email Support

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Try the PDF solution that respects your time.
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025