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Is FreeTaxUSA really free?

FreeTaxUSA is free, unless you need to file a state return.

Is Free tax USA down?

Freetaxusa.com is UP and reachable by us.

How do I talk to someone at FreeTaxUSA?

To provide the most value to our customers, all customer support is provided through email or through direct messaging within the software. We do not offer phone support.

Is FreeTaxUSA a legitimate company?

Yes, FreeTaxUSA is safe. As an authorized IRS e-file provider, we have filed over 43 million tax returns. We take your security seriously with data encryption, secure IRS transmissions, and active account monitoring.

What is wrong with FreeTaxUSA?

The effects of FreeTaxUSA problems range from unauthorized charges on customer bank and credit accounts to an inability to make changes or even submit a return. These problems arise because of the electronic support system and the fees that aren't so obvious upfront.

Does FreeTaxUSA have live chat?

Filing taxes is simple and affordable with FreeTaxUSA. I'm thrilled that FreeTaxUSA asks all the right questions and all I do is fill in my info, and it's done! And, if I have a question, the answers at my fingertips with live chat.

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