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What our customers say about pdfFiller
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Surprised to find out, after filling out the form, that it is a paid service. Customer Service (Sam) was very helpful and pleasant, and sorted things our for me.
2014-08-14
The application is smooth and easier to maneuver through all the features. I am impressed with the set-up of tools and the ability to move easily throughout the site to get documents edited, saved and printed.
2017-08-30
What do you like best?
I like how easy it is to use, and how much guidance it offers on how to save and find your documents once you're done. You can easily control where you want your filled information to go, and your documents come out looking professional and polished.
What do you dislike?
There is nothing so far that I dislike. It's very easy to use.
Recommendations to others considering the product:
It's easy and you can learn how to be successful with it instantly, and get right to work.
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I receive documents all the time that need to be filled out and without full Adobe Acrobat, they were impossible to work on until I got PDFfiller.
I like how easy it is to use, and how much guidance it offers on how to save and find your documents once you're done. You can easily control where you want your filled information to go, and your documents come out looking professional and polished.
What do you dislike?
There is nothing so far that I dislike. It's very easy to use.
Recommendations to others considering the product:
It's easy and you can learn how to be successful with it instantly, and get right to work.
What problems are you solving with the product? What benefits have you realized?
I receive documents all the time that need to be filled out and without full Adobe Acrobat, they were impossible to work on until I got PDFfiller.
2019-01-28
The learning curve is not too steep. I'd feel more confident with it, if there was a way to save the document other than clicking DONE which closes it....it's better than the government forms I've hassled with!
2021-12-07
Best customer service ever
Best customer service ever! I accidentally signed for a year and it cost me an amount of money I can't afford (it doesn't seem much, but when your local currency is way behind USD, it greatly hurts your wallet). After reaching Rachel on pdfFiller's customer service team, they not only refunded me but also waived a month of free access. I couldn't be happier of using it! Recommending it to all my friends, from now on!
2021-05-13
I have used pdfFiller multiple times…
I have used pdfFiller multiple times and love their product. I primarily use it when applying for jobs and need a pdf converter to fill out applications. I like that I can just subscribe for the time I need the program and then cancel it. I also like that all my documents are saved to my account even after I cancel the service. I can just resubscribe and pick up where I left off. Customer support is EXCELLENT. Highly recommend pdfFiller.
2021-01-15
What do you like best?
It’s really user friendly. I use it all the time.
What do you dislike?
I don’t have anything. Very happy with it.
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Love correcting documents on this.
2020-08-13
While Pdr Filer is a great tool
While Pdr Filer is a great tool. Customers should be given some type of training before they use the program. There are many features that are not being utilized because I don't how to they work or that they exist.
2020-08-01
Wonderful Customer Service
I recieved a charge for $96 today for a membership which I had believed I had cancelled. After contacting customer service, Sally was able to not only refund my $96, but also cancel my membership as I had only needed it briefly for a project for school. Within less than 3 hours all of my needs were met and taken care of. I have never experienced such amazing customer service.
2024-12-25
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
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How do you get NACA certified?
NACA Certified is a voluntary accreditation program. All Third-Party Senders that have been in payments processing for at least two years are eligible to become NACA Certified. You'll have to show NACA that you are meeting certification standards that signal strong core practices and corporate governance.
What is NACA certification?
NACA Certified is a voluntary accreditation program for Third-Party Senders in the ACH Network. In order to achieve certification, your company will need to provide documentation showing it meets certain core requirements.
What is an ACH professional?
An Accredited ACH Professional (AAP) is an individual who has comprehensive knowledge of all areas of ACH, a deep understanding of and experience in one or more specific ACH subjects, and a broad knowledge of concepts that relate to the payments' system as a whole.
What is NACA rules?
NACA Operating Rules. The NACA Operating Rules are the foundation for every ACH payment. By defining the roles and responsibilities of financial institutions and establishing clear guidelines for each Network participant, the Rules ensure that millions of payments occur smoothly and easily each day.
How difficult is the AAP exam?
Studying for the AAP test was a great way to learn how it all works. The test itself was tough and is graded on a curve. There is about a 25% failure rate. But, it is definitely worth the effort.
How do you become an Accredited ACH Professional?
How do you become an AAP? AAP's must pass the Accredited ACH Professional Exam administered by NACA. The exam is offered annually during a three-week test window in October. Administered electronically at various test locations across the country, the exam consists of 120 multiple-choice questions.
How do I get an ACH certification?
How do you become an AAP? AAP's must pass the Accredited ACH Professional Exam administered by NACA. The exam is offered annually during a three-week test window in October. Administered electronically at various test locations across the country, the exam consists of 120 multiple-choice questions.
What is the AAP certification?
Accredited Automated Clearing House Professional (AAP) is a professional designation awarded by NACA (The Electronic Payments Association) to individuals who are experts in electronic payments.
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