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Alexis
2016-06-14
Just started so not a lot of feedback yet. It would be nice to be able to review who I sent documents for e-signatures too, so that if I can determine whether or not I made a mistake and have to redo the whole document, or if I have to tell the client to look in their spam folder, or what. Thanks!
Anonymous Customer
2019-01-25
I was very pleased with the prompt service I gained from PDF filler, and did receive a fair remedy my unfortunate dilemma, situation. PDF filler agent attend my request customer service was kind, and courteous regards my require extension of PDF filler doc. services, due an malfunction of my debit card services attending, account.
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For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
Can you fax confidential information?
However, the fax machine is inherently private. The only people who will see those papers are the people at your office. Emails need encryption to remain safe, while the fax is already encrypted. So, you are able to rest assured that any private documents remain private.
Is it safe to fax or email personal information?
Faxes cannot be hacked very efficiently, but there are other reasons why the fax machine remains secure. Unlike emails, faxes cannot have attachment viruses. Even if they're slower than emails, email attachments can destroy your software and spread infections across the network.
Is it safe to send personal information through email?
Standard email indeed isn't safe for sending high-value personal information such as credit card or passport numbers, according to security experts such as Robert Hansen, CEO of intelligence and analysis firm Outside Intel, now part of Bit Discovery.
Is it safe to send sensitive information via fax?
While traditional faxing often uses unsecured phone lines, electronic faxes are encrypted using a secure and reliable system to protect your data. Electronic faxing is not susceptible to the time-wasting spam and malicious malware that can be common with other internet-based communication methods.
Is fax and email the same?
Email fax is exactly what it sounds like. Your business uses an email service to submit fax documents over the internet. Email fax removes the need for fax machine hardware, as your files can be sent and received through entirely online platforms. The fax email fax service works with all email providers.
What confidentiality precautions should be taken when sending a fax?
Steps to safer faxing: Always use a cover letter. To prevent numbers from being misfiled, use saved speed-dial numbers for recipients you fax frequently. Check those numbers regularly. For any new recipient, verify the number with a test email before sending PHI.
How do I send a secure fax?
Go to the “Send fax” section and enter your recipient's name and fax number. Attach your PDF file to your message and send your fax through your service's secure fax technology.
What do security guidelines demand when faxing patient information?
Q: HIPAA does not address faxing patient information specifically, but, like any form of health information, it is protected under the privacy rule. Health care professionals need to understand that faxed patient information can easily fall into the wrong hands, which would be a violation of privacy.
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