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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I was very upset that I wasn't told I'd have to pay until after I'd edited a very long file, but customer service gave me 30 days free when I brought this to their attention.
2014-05-18
It was a little frustrating for me figuring out how to use the program. This should improve with use and guidance. It would have been helpful if I had first down loaded the "How To Guide". Thanks for a great program.
2018-02-14
Faced with the daunting task of filling in the complete IRS 990 (due to the dissolution of a 501c7 non-profit corporation of which I was the treasurer) I have found that the PDFfiller program is a real godsend -- so much so that I almost regret not having an excuse to continue as a subscriber once the trial-period expires. But I will highly recommend the program to anyone I might know who regularly is faced with filing long or complicated tax forms.
2019-09-24
What do you like best?
INTUITIVE EASE OF USE DOCUMENT STORAGE FOR EASY RETRIEVAL CLEAN LOOKING CHANGES
What do you dislike?
SOMETIMES THE MARGINS OR WORDS DO NOT LINE UP AND WHAT YOU SEE IS NOT EXACTLY WHAT YOU GET, REQUIRING ADDITIONAL CHANGES.
What problems are you solving with the product? What benefits have you realized?
INTERNATIONAL DOCUMENTS. PDFFILLER HAS ELIMINATED THE NEED TO DO MANUAL INVOICES OR ADDITIONAL INVOICES. YOU CAN ADD TO, CHANGE AND MEET INTERNATIONAL DOCUMENT REQUIREMENTS.
INTUITIVE EASE OF USE DOCUMENT STORAGE FOR EASY RETRIEVAL CLEAN LOOKING CHANGES
What do you dislike?
SOMETIMES THE MARGINS OR WORDS DO NOT LINE UP AND WHAT YOU SEE IS NOT EXACTLY WHAT YOU GET, REQUIRING ADDITIONAL CHANGES.
What problems are you solving with the product? What benefits have you realized?
INTERNATIONAL DOCUMENTS. PDFFILLER HAS ELIMINATED THE NEED TO DO MANUAL INVOICES OR ADDITIONAL INVOICES. YOU CAN ADD TO, CHANGE AND MEET INTERNATIONAL DOCUMENT REQUIREMENTS.
2020-02-03
I had the wrong EIN number on a…
I had the wrong EIN number on a 1099-misc.and it kept rejecting it until I got it corrected which made me frustrated until I saw it was an error in the EIN given to me and then I was glad that I used the service to correct the error.
2020-02-18
Kudos to Paul with customer support
Paul with customer support handled my concerns with speed, efficiency, empathy and without judgment. I will not hesitate to use PDF filler again in the near future.
2019-05-09
The platform itself is just brilliant
The platform itself is just brilliant. All the features available make everything so much better, i do wish more companies would start to see it's potential and use it.
2021-08-23
this is the best product I could find…
this is the best product I could find for converting a pdf form into something fillable. I don't need to use this regularly so better if you offered a annual usage limit package- say 12 uses a year for $12.00- which seems fair and reasonable to you and the customer. (If you take this idea up, please do let me know)Ross Harling
2021-06-17
It's essential for digital nomads
It's essential for digital nomads. Since my base is in the US. I rely on these solutions to continue operations in the US from abroad. I would integrate payment systems, especially with the banking networks to be able to send money orders or checks physically. And I would suggest connecting with virtual offices to be able to interact with clients in a virtual office setting. I'm thinking a virtual secretary solution... just some thoughts to improve. Abe
2020-06-24
Improve Line Notice Feature
The Improve Line Notice feature enhances communication in your organization. With this tool, you can streamline updates and ensure everyone stays informed. It addresses the common challenge of miscommunication and keeps your team on the same page, every time.
Key Features
Real-time notifications for line changes
Customizable notice templates
User-friendly dashboard for easy access
Integration with existing communication tools
Analytics to track engagement and effectiveness
Potential Use Cases and Benefits
Notify staff about schedule changes or emergencies
Keep team members updated on project developments
Enhance workplace safety with real-time alerts
Facilitate better communication in remote teams
Strengthen team morale with transparent updates
This feature solves the problem of information gaps. By delivering timely updates, it empowers your team to act promptly and efficiently. You no longer have to worry about missed messages or delayed responses. With the Improve Line Notice feature, your team can focus on their tasks and improve productivity.
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How can I improve my waiting line?
Focus on entertainment. Distraction is the name of the game when it comes to a waiting line. Go virtual with it. Virtual queuing is one place where many businesses are still dragging their feet. Mind your queues. Bring mobile into the mix. Combine digital signage and merchandising.
How do you manage waiting lines?
Employee Training. Those who are picked to be on the front-line, are the ones who can help create a great customer experience. Set the Expectation. Communicate With the Customer. Create A Pleasant Waiting Area. Provide Distractions. Service Recovery.
How long is it OK to keep a customer waiting?
On average, retail consumers believe that 5 to 10 minutes is the maximum acceptable amount of time that they are prepared to wait in a line. If a line appears to be too long, or the time limit has been exceeded, most customers will make the decision to put their purchases back and walk out the door.
How long should a customer be put on hold?
According to research from Velar, all it takes is waiting on hold for one minute and almost 60% of customers will hang up. In a survey of more than 2,500 consumers, nearly 60% of respondents believe that one minute is too long to be on hold, PR Web reports.
How can we reduce waiting time for customers?
Find the choke points. Wait times often result from bottlenecks. Focus on the front end. Why do many customers end up waiting? Create self-service opportunities. Focus on customer expectations. Optimize your staffing.
How do you handle long line customers?
Employee Training. Those who are picked to be on the front-line, are the ones who can help create a great customer experience. Set the Expectation. Communicate With the Customer. Create A Pleasant Waiting Area. Provide Distractions. Service Recovery.
How can banks reduce waiting time?
The Basics of Optimization. There are two basic ways banks handle queuing. Know What You Want To Optimize. Most traditional studies were conducted with the goal of finding the queue structure that optimizes to the shortest wait times. When To Have Separate Lines. The Employee. Measuring Outcomes. Putting This Into Action.
How do you avoid long queues?
Increase the billing counters. Hire smart agents who are quick at processing. Reduce the time-consuming security check. Introduce special counters. Give special discounts on, non-crowded days. Smart apps.
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