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INTACT DMS & Procurement Troubleshooting: Why is customer service crucial?

Excellent online customer support is really a smooth user encounter via interaction with the enterprise and/or online platform. In brief, it’s when a user does not need to message customer assistance at all. Simultaneously, three leading indicators of contemporary customer support online are convenience, prompt help, and the capability to choose a convenient communication channel.

What does it mean to reach out to tremendous consumer aid? We’ve recognized how our customer service is foremost notch in online document preparation.

Along with, the provision of normal issues as well as the creation of Aid Center and FAQ blocks are additional sources that help consumers solve their issues. The other thing is that whenever you can not foresee an issue and give helpful details about the best way to resolve it, it actually is far better to become proactive and inform customers about feasible technical releases without waiting for complaints.

With pdfFiller consumer care, you obtain all the above which makes it a customer-centric platform as opposed to a channel-centric a single.

How to switch from INTACT DMS & Procurement Troubleshooting and use pdfFiller’s technical help:

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Generate an account or log in for your existing one.
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Check your Dashboard and document folders.
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Upload your documents and templates and proceed with editing.
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Go to the Assistance web page if you need any help together with your document management.
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Search or ask questions utilizing the aid search bar (the line in the best in the page).
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Visit the Billing Help web page and make contact with us immediately if you have payment summons.
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Use to reside chat or submit the rapid contact kind in the event you still need an assistant.

We’re attempting to create a good, hassle-free consumer encounter for everybody who refers to pdfFiller. Our CS team is online 24/7, 365 days per year. We'll do our greatest to answer each and every ticket inside half an hour and deliver consistently excellent customer service.

pdfFiller is different from and not affiliated with INTACT DMS & Procurement. With further questions about INTACT DMS & Procurement products please contact INTACT DMS & Procurement directly.

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pdfFiller is not just a PDF editor and reader. It’s a multi-purpose platform for centralized document management. It allows you to do all the things the competitors do and goes far beyond that, offering features you’d normally find in several separated tools. With pdfFiller, you get all you may need for establishing productive document workflows.
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Thanks to the integrated signNow functionality, you can e-sign documents on the go, gather signatures from many individuals, track the signing progress of a document, set a signing order, etc.
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We care about the safety of the assets and think that storage limits shouldn't distract you out of your work. That is why pdfFiller allows you to keep your documents safe in the cloud with unlimited storage. On top of that, you are able to protect sensitive information with two-factor authentication and passwords.

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2017-12-27
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