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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
2017-05-22
overall it is fairly easy to use and it is clear, but it is not straight forward if you want to continue on with the next form, ie when finishing one form 1099 and you wish to do anothe
2019-01-09
I used this service once and had to…
I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.
2022-10-10
Edit and create PDFs easily
If you work daily with PDF documents, this is a must for you
It has a lot of PDF Tools in one on the cheapest plan
Maybe they can unify the first and mid tier plans. They don't add a lot to the mid tier plan to increase the price. It just don't worth it
2022-06-17
I am using this very seldom and did not…
I am using this very seldom and did not remember how to type onto a form and she showed me but i was clumsy and so she patiently and slowly did it again. She was very patient
2021-12-01
What do you like best?
Ease of use, support within minutes, fair pricing
What do you dislike?
Would be nice if there was an app, downloadable
What problems are you solving with the product? What benefits have you realized?
Helps to easily fill out any PDF document
2021-08-09
I found operator Dee skilled and…
I found operator Dee skilled and totally switched On to my problem. No beating around the bush - my problem was resolved in under 5m of the chat.It is refreshing and lucky to meet such Customer Service professionals these.Well done Dee - Thanks much for your assist.CheersYaz
2020-12-21
Excellent customer service/IT
I had occasion to need assistance in performing a certain process within this program suite. The IT person with whom I was connected (Joyce) was courteous and professional. She determined the solution to my problem taught me what I needed to know in a matter of minutes. I had made two previous attempts to resolve this earlier in the day, but once I was online with Joyce it was resolved quickly and easily. She is a gem.
2020-12-01
I love the product just don't have the need to justify a full subscription. I enjoyed the trial period and had great Customer Service when needed. Very prompt with replies. I would recommend this product.
2020-10-02
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How do you write an index?
Start with your topic headings. Add one or more index entries for each topic heading. Consider other words that users might look for to find these topics. Look for keywords in each topic. Think of synonyms for the keywords. Brainstorm other words users might look for. Read the completed index.
How do you do an index formula?
Type =INDEX(and select the area of the table then add a comma. Type the row number for Kevin, which is 4 and add a comma. Type the column number for Height, which is 2 and close the bracket. The result is 5.8
What is the index function in Excel?
The Excel INDEX function returns the value at a given position in a range or array. You can use index to retrieve individual values or entire rows and columns. INDEX is often used with the MATCH function, where MATCH locates and feeds a position to INDEX. Row_sum — The row position in the reference or array.
How does an index match work?
Using INDEX MATCH. The INDEX MATCH function is one of Excel's most powerful features. The older brother of the much-used LOOKUP, INDEX MATCH allows you to look up values in a table based off of other rows and columns. And, unlike LOOKUP, it can be used on rows, columns, or both at the same time.
What is an index in writing?
An index is an alphabetical list of keywords contained in the text of a book or other lengthy writing project. It includes pointers to where those keywords or concepts are mentioned in the book typically page numbers, but sometimes footnote numbers, chapters, or sections.
What is an example of an index?
noun. The definition of an index is a guide, list or sign, or a number used to measure change. An example of an index is a list of employee names, addresses and phone numbers. An example of an index is a stock market index which is based on a standard set at a particular time.
How do you write an index for a book?
Use nouns the reader is likely to look for. Whenever possible, index entries should begin with nouns or noun phrases. Use lowercase letters. Use subentries to make things easier to find. Set image references in bold or italics. Use cross-references as needed. You don't need to include everything.
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