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Infinite ECM Help Desk: Great customer support matters

Previously, folks chose which providers to perform with depending on value or item features. Nonetheless, these days, the expertise of interacting with an enterprise, such as communication with support group representatives, has developed into a main aspect in the client decision-making process.

What does it mean to reach out to tremendous client help? We’ve recognized how our customer support is top-notch in online document preparation.

What would be the principles of good customer service? You will find four fundamental requirements of great customer support. It's personalized, competent, hassle-free, and proactive. These factors have the most considerable influence around the pdfFiller consumer experience and permit it to outshine its competitors. When you have trouble trying to find Infinite ECM Help Desk, adhere to the measures under to expertise first-rate user care with pdfFiller.

With pdfFiller customer care, you receive all the above which tends to make it a customer-centric platform instead of a channel-centric one.

How to switch from Infinite ECM Help Desk and use pdfFiller’s specialized assistance:

01

Generate an account or log in to your current one.

02

Upload documents for your Dashboard.

03

Edit and sign documents, produce reusable templates.

04

Visit our Assistance page should you need any help.

05

Use the assist search bar (the line at the best from the web page) to ask concerns.

06

Obtain a required answer from our easy-to-use Aid Center topics.

07

Full the quick contact form or use our live chat should you nonetheless need assist.

We have consumer support representatives online 24 hours, 7 days per week, 365 days a year, and we’ll do our greatest to resolve all releases within 30 minutes. Never hesitate to reach out to our CS team whenever you need it.

pdfFiller is different from and not affiliated with Infinite ECM. With further questions about Infinite ECM products please contact Infinite ECM directly.

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Unparalleled time-efficiency

As opposed to quite a couple of our competitors, we respect your time and want you to be as productive as possible. Develop templates for your most often used documents to prevent retyping data, fill out up to 1,000 uniform documents simultaneously, or extract data from forms in bulk.

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Due to the integrated signNow functionality, you can e-sign documents on the go, gather signatures from multiple persons, track the signing progress of a document, set a signing order, and many other things.

Security and lots of storage space

We care about the safety of the assets and think that storage limits shouldn't distract you out of your work. That’s why pdfFiller enables you to keep your documents secure inside the cloud with limitless storage. On top of that, it is possible to protect sensitive information with two-factor authentication and passwords.

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2014-10-02

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