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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
FPDF FILLER EXCELLENT TOOL. IT WOULD BE NICE IF WE COULD ADD A PAGE TO AN EXISTING DOCUMENT SO THAT IT ALSO BECOMES PART OF THE ORIGINAL DOCUMENT. IF THE THERE ARE FOR EXAMPLE 10 PAGES UPLOADED AND I WANT TO INSERT A PAGE IN FRONT OR IN BACK OF SAY PAGE 7 THEN I COULD MAKE IT A COMPETE DOCUMENT WITH THE PROPER INSERT. OR IF I COULD DELETE A PAGE FROM THE 10 PAGES AND INSERT A NEW PAGE IN THE PROPER INSERTION POINT.
2019-02-04
What do you like best?
The amount of tools avaliable gives a lot of possibilities working a PDF Doc. Its been very usefull to me. And its online! You could access the tool anywhere! I like the fact that it brings a possibility of working any kind of PDF doc.
What do you dislike?
I consider the price is a bit expensive. And sometimes I have a little difficulty changing the size of images included in a document, maybe this feature could be improved.
Recommendations to others considering the product:
Use it! Its very usefull and is online, give it a try
What problems are you solving with the product? What benefits have you realized?
Gives our company the posibility to aply signatures on docs. And doing corrections on different PDF with mistakes. In our Buisiness its very common to have changes in final documents as puchase orders. And PDFfiller is a great tool to correct mistakes that we have to face everyday.
The amount of tools avaliable gives a lot of possibilities working a PDF Doc. Its been very usefull to me. And its online! You could access the tool anywhere! I like the fact that it brings a possibility of working any kind of PDF doc.
What do you dislike?
I consider the price is a bit expensive. And sometimes I have a little difficulty changing the size of images included in a document, maybe this feature could be improved.
Recommendations to others considering the product:
Use it! Its very usefull and is online, give it a try
What problems are you solving with the product? What benefits have you realized?
Gives our company the posibility to aply signatures on docs. And doing corrections on different PDF with mistakes. In our Buisiness its very common to have changes in final documents as puchase orders. And PDFfiller is a great tool to correct mistakes that we have to face everyday.
2019-01-28
What do you like best?
The interface of PDFfiller is simple and intuitive. I think that most people can sign up and start using PDFfiller without having to spend much time figuring things out. Once we load a PDF into the system, there are straightforward menu items and labels that help to fill out virtually any form from start to finish. I can save to PDF format with my filled-in information or print right from the PDFfiller website.
What do you dislike?
Anytime I post my information online, I get apprehensive about how my data is being used. Though I'm sure PDFfiller probably takes measures to keep our uploaded and saved documents secure, I just never know with all the malware and server attacks that often occur, in general.
Recommendations to others considering the product:
Some people probably don't want to hassle with putting their documents through a digitized system, but I think once you upload one form to PDFfiller, you'll see how intuitive the entire process and may possibly not print out documents to fill them out anymore.
What problems are you solving with the product? What benefits have you realized?
My handwriting is basically terrible and I often get strains when writing since I typically haven't written by hand much over the past several years. PDFfiller lets me fill out PDF documents more effortlessly and lets me align text and other objects with great precision.
The interface of PDFfiller is simple and intuitive. I think that most people can sign up and start using PDFfiller without having to spend much time figuring things out. Once we load a PDF into the system, there are straightforward menu items and labels that help to fill out virtually any form from start to finish. I can save to PDF format with my filled-in information or print right from the PDFfiller website.
What do you dislike?
Anytime I post my information online, I get apprehensive about how my data is being used. Though I'm sure PDFfiller probably takes measures to keep our uploaded and saved documents secure, I just never know with all the malware and server attacks that often occur, in general.
Recommendations to others considering the product:
Some people probably don't want to hassle with putting their documents through a digitized system, but I think once you upload one form to PDFfiller, you'll see how intuitive the entire process and may possibly not print out documents to fill them out anymore.
What problems are you solving with the product? What benefits have you realized?
My handwriting is basically terrible and I often get strains when writing since I typically haven't written by hand much over the past several years. PDFfiller lets me fill out PDF documents more effortlessly and lets me align text and other objects with great precision.
2019-12-10
I used it for tax documents forgot to…
I used it for tax documents forgot to cancel subscription after use. Got charged 96 dollars and two days later I requested a refund and within seconds had someone helping me and processing my refund. Service is excellent and product is best on the market.
2019-11-21
Great tool
Easy to use and has functionality I need.
Think there is some maximum number of pages you can convert at one time so have to break it up.
2019-05-16
Easy, reliable and very effective
Makes completing forms easy and professional. Easy to navigate, easy to find and upload forms and easy to send/save.
the only negative thing I could say is that I would like to have the font a different size and I have been unable to fit it correctly in some spaces.
2017-11-14
it's good, needs to be smoother and faster response time. need find and replace function. and when something is replaced the original value should disappear.
2021-05-07
What do you like best?
The tools are easy to find in PDF filler.
What do you dislike?
It is sometimes difficult to execute certain tasks when the pre-highlighted boxes appear.
What problems are you solving with the product? What benefits have you realized?
I have learned how to use it better, which has negated some of the issues. It is a helpful tool for a job that requires me to fill out many PDF documents.
2021-04-13
This company is the best, I have been using it since 2012 and love it, so easy to use, saves me so much time when filling out documents and everyone is super friendly with amazing costumer service!!!
Thanks PDFFILLER !!!!
2020-06-19
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I improve my first call resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is the first call resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How is first call resolution measured?
Examples of first call resolution definitions are: The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is a first call?
Definition of first call. a warning bugle call usually played 15 minutes before assembly (as for reveille or retreat)
What is a good FCR rate?
Generally, the industry benchmark for FCR is between 70 and 75%. However, there are many ways to measure FCR, and percentages will likely change depending on the method you use. This makes it impossible to accurately benchmark FCR across the contact center.
What is FCR rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How is FCR calculated?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
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