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What our customers say about pdfFiller
See for yourself by reading reviews on the most popular resources:
I don't know why each time I do a function, I have to go back to MY Forms. It would be easier to save or print and stay where I am.
Also, when I update a form, the original creation date stays instead of the updated date.
2015-08-30
PDFFiller responded to my concerns and moved me from inexperienced to competent user status. They promote a feature that pulls PDF files from your email to your account - looking forward to learning how that works.
2016-01-10
Good so far; expensive, however, AND when I agreed to your discounted one year offer when I intended to cancel after one month, I didn't realize the sum offered was in addition to the $20 one month fee, so it didn't turn out to be such a great deal after all. I was canceling, because I honestly don't see myself using this much more if even ever again. However, for the discounted rate (WITHOUT the $20 added in), I thought 'why not?' I am going to evaluate over the next couple weeks to see if I really DO want to continue a subscription, discount or otherwise.
2016-04-15
I used PDF filler to complete a URLA form because the one I was sent by a loan officer was so small I couldn't fit the information in it. PDFfiller made it very easy for me to see and complete the form. I feel that this service would be good for a small business owner because there are many documents available as well as documents that explain the documents you are completing.
2016-09-12
The ease and operation was fantastic. I get confused very easily with all the new technology. With PDFFILLER I was able start at file I found in the browser and fax it, import a file and email it without any trouble. I will be using this a lot.
2016-11-04
Just signed up yesterday and have been able to create a few documents. would be interested in a webinar because I'm slow each time figuring out how to open the document I want to fill in.
2017-07-06
Since finding PDF Filler, I have been able to gain advantage through the utilization of the plethora of forms that I needed in order to remedy some problems.
2024-09-04
What do you like best?
I love that I can fax items as well as the W-2/1099 features that are integrated into the IRS system! It makes my roles as a small business owner much easier with these tools.
What do you dislike?
I wish more features, such as sending documents for signatures, were added. Even just 1-2 documents a month would be helpful for my small business. A fax number included would also be helpful. I have been able to get a fax number for virtual faxing for much cheaper elsewhere. It would be nice to have an all in one for less than $25 a month or so.
Recommendations to others considering the product:
Great way to keep costs low while still running with the bigger companies and their larger budgets. From creating my own documents to faxing things for clients- great investment for virtual tools in your business!
What problems are you solving with the product? What benefits have you realized?
The IRS integration have helped me navigate some of the tax paperwork I need to do for my employees. The fax feature is super helpful for getting paperwork out for our clients.
2022-02-08
Avis
Multiples fonctionnalités, facile et pratique d'utilisation, surtout pour les formulaires
Que la période de gratuité soit comme telle, il faut que ça soit effectivement gratuit
2021-08-16
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do I increase first contact resolution?
Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
How do I drive my first call resolution?
Ask the customer if the problem has been resolved. Post-call customer satisfaction survey. Give your staff the authority they need. Have I resolved your issue? Conduct a contact driver analysis across teams. Cross-train agents. Capture the 'No's. Drive down customer effort.
How do you calculate FCR?
Calculating FCR is as simple as taking the total amount of feed consumed by the flock and dividing it by the amount of weight gained or the number of eggs produced. In other words, FCR equals input divided by output.
How can I improve my call flow?
Optimize your Homepage. Think about call redirection before voicemail. Take care of your audio files. Make your DTMF menus easier. Adapt your Call Flow to your opening hours.
Why is Call Flow important?
Configuring your call flow is an important part of utilizing the features that your phone service provides you. Utilizing your call flow effectively can be hugely beneficial by saving you both time and resources and by helping provide a positive customer experience.
How do you make a call flow?
Under Profile, select Tracking, Phone Calls. When the Phone Calls drop down opens, select Call Flows. 2At the top of the page, select + Add Incoming Call Flow at the top of the page. 3Select Basic Dial for a simple call flow that plays a greeting message to your caller and connects them to a recipient.
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